The short answer is you cannot run Acrobat 9 on Windows 10 - it's not supported.
The slightly longer answer is this:
Acrobat 9 is not supported on Windows 10. There is nothing you can do about that. The version you are running is also not supported on Windows 7. You need to at least run Acrobat 9.2 to be able to run on Windows 7, but I assume that Win 7 SP2 is not one of the supported environments either - for now version of Acrobat 9. Nothing you can do will every give you a supported environment, but you may run into a fewer number of problems if you upgrade Acrobat 9 all the way to the latest version 9.5.5. See here for more information about how to do that: Where are my Adobe Acrobat 9 Updates??? - KHKonsulting LLC
Well that makes a lot of sense. Not exactly the answer I was hoping for but thank you nonetheless.
I am seeing a similar issue with the Exception Code 0xc000005 but I am using Windows 7 64-bit and Adobe Acrobat 9.5.5 - The issue is very sporadic but reported by one of my customers nonetheless. Typically this happens when she has multiple PDFs open(roughly 5-10) - but again sporadic. She does this same process all day everyday and reboots daily. Sometimes it happens in the morning one time and the PC works fine the rest of the day. Other times happens at the end of the day and then wont happen for 5-10 days.
But the same error event info shows up every time.
Thanks for any help,