2 Replies Latest reply on May 10, 2017 9:47 AM by paintingunicorns

    Photoshop won't load

    paintingunicorns

      Hi all,

       

      I don't know if anyone is having this same problem but lately, Photoshop has either been losing all my preferences every time I have the audacity to close it down and now it's developed a new issue. When I try reload it, it loads to the 'reading preferences' setup and then I usually get the error message 'Photoshop has stopped responding'. I am using PhotoshopCC 2017 on a PC.

       

      Thank you in advance,

      Missy. photoshiz.PNG