16 Replies Latest reply on Jun 2, 2017 10:05 AM by StefanoBrunesci

    PS CC 2017 Running out of memory

    JohnW3

      Hey folks,

       

      I'm having a serious issue with Photoshop (and Lightroom) CC where when I'm asking it to work a bit harder on larger files , typically around 300Mb - 1Gb my Adobe system runs out of memory and crashes. I'm working with mostely landscape photographs so not doing massive graphics manipulations.

      There is no real pattern to the crash I could be working with layers, Photo merge, HDR and boom I get the error - "Your Computer is Low on Memory" & told to close programs, it then just crashes my machine.

      The OS Is Windows 10 x64, both Photoshop & Lightroom are 64 bit, I have NIK software installed (set up for x64)

      I have 24gig of memory, an i7 950 CPU and a 2 gig Asus Radeon R9 200 graphics card so the system should be plenty grunty enough. I have a separate scratch disk set up with 500GB free on it on a HDD which is a 7200rpm with 64mb of cache on it.

      I have set photoshop to use 55%, 60% & 80% of my available memory but still the issue - seems the more you give it the more it wants!

      I have disabled the use GPU - (found my lightroom was craching because of this) no change, enabled the GPU - no change.

       

      At the moment photoshop is pratically uselss to me unless I find a solution to this memory issue so keen for thoughts, questions & suggestions!

        • 1. Re: PS CC 2017 Running out of memory
          davescm Adobe Community Professional

          Have you tried updating to CC2017.1.1 which came out this week? It contained a fix for memory related issues.

           

          Dave

          • 2. Re: PS CC 2017 Running out of memory
            JohnW3 Level 1

            yep, system is running the latest 2017.1.1 version

            • 3. Re: PS CC 2017 Running out of memory
              JJMack Most Valuable Participant

              "Your Computer is Low on Memory"

              The is a message you may receive fro your OS when your boot dive is nearly full.  CC 2017 had a problem.  CC 2017 had a problem that  Adobe I believe may have fixed in one of the CC 2017  updates.  CC 2017 was filling users Scratch disk because of the problem.  Make sure your CC 2017 has the updates installed and is at at version CC 2017.1.1.  If it is try using CC 2014 its the version of Photoshop I choose to use.

              • 4. Re: PS CC 2017 Running out of memory
                JJMack Most Valuable Participant

                When the message is being displayed check your Boot disk free space.

                • 5. Re: PS CC 2017 Running out of memory
                  JohnW3 Level 1

                  The boot disk only has the OS & Programs on it so has 200Gb empty on it but will check what it shows when I have the error. If I reboot the PC I can start working again but will run out of memory again.

                  I only ever get this message with adobe running so think it's an adobe photoshop issue

                  • 6. Re: PS CC 2017 Running out of memory
                    JJMack Most Valuable Participant

                    The bug could fill 200GB and when Photoshop is closed those used 200GB would be freed up...

                    • 7. Re: PS CC 2017 Running out of memory
                      JohnW3 Level 1

                      sounds great.. hope there's a fix! especially after my friends at adobe put their prices up again... will have a play and check it out & report back!

                      • 8. Re: PS CC 2017 Running out of memory
                        Jesper Storm Bache Adobe Employee

                        Hi John,

                        Can you post system info ( Help > System Info...)

                        Thanks,

                        Jesper

                        • 9. Re: PS CC 2017 Running out of memory
                          JohnW3 Level 1

                          Hi Jesper

                           

                          System info

                           

                          Adobe Photoshop Version: 2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967  x64

                          Number of Launches: 46

                          Version: 10 or greater

                          System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

                          Physical processor count: 4

                          Logical processor count: 8

                          Processor speed: 3059 MHz

                          Built-in memory: 24574 MB

                          Free memory: 11371 MB

                          Memory available to Photoshop: 22031 MB

                          Memory used by Photoshop: 55 %

                          History Thumbnails: Enabled.

                          Touch Bar: Enabled.

                          Alias Layers: Disabled.

                          Modifier Palette: Enabled.

                          Highbeam: Enabled.

                          Image tile size: 1028K

                          Image cache levels: 5

                          Font Preview: Medium

                          TextComposer: Latin

                          Photoshop crashed on 17/04/2017 at 7:49:53 PM (ReallocateSharedGLResources)

                          Display: 1

                          Display Bounds: top=0, left=0, bottom=1200, right=1920

                          Display: 2

                          Display Bounds: top=0, left=-1920, bottom=1080, right=0

                          OpenGL Drawing: Disabled.

                          OpenGL Allow Old GPUs: Not Detected.

                          AIFCoreInitialized=1

                          AIFOGLInitialized=1

                          OGLContextCreated=1

                          NumGLGPUs=1

                          NumCLGPUs=1

                          NumNativeGPUs=0

                          glgpu[0].GLVersion="4.1"

                          glgpu[0].IsIntegratedGLGPU=0

                          glgpu[0].GLMemoryMB=2048

                          glgpu[0].GLName="AMD Radeon (TM) R9 200 Series"

                          glgpu[0].GLVendor="ATI Technologies Inc."

                          glgpu[0].GLVendorID=4098

                          glgpu[0].GLDriverVersion="22.19.162.4"

                          glgpu[0].GLRectTextureSize=16384

                          glgpu[0].GLRenderer="AMD Radeon (TM) R9 200 Series"

                          glgpu[0].GLRendererID=26641

                          glgpu[0].HasGLNPOTSupport=1

                          glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,at icfx32,amdxc32,atiumd64,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiu md6a.cap,atitmm64"

                          glgpu[0].GLDriverDate="20170424000000.000000-000"

                          glgpu[0].CanCompileProgramGLSL=1

                          glgpu[0].GLFrameBufferOK=1

                          glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50"

                          glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147 483647]

                          glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

                          glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[160]

                          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

                          glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

                          glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]

                          glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]

                          glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]

                          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]

                          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                          glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                          glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                          glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                          glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                          glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                          glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                          glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

                          clgpu[0].CLPlatformVersion="2.0 AMD-APP (2348.3)"

                          clgpu[0].CLDeviceVersion="1.2 AMD-APP (2348.3)"

                          clgpu[0].IsIntegratedCLGPU=0

                          clgpu[0].CLMemoryMB=2048

                          clgpu[0].CLName="Pitcairn"

                          clgpu[0].CLVendor="Advanced Micro Devices, Inc."

                          clgpu[0].CLVendorID=4098

                          clgpu[0].CLDriverVersion="2348.3"

                          clgpu[0].CLBandwidth=1.4542e+11

                          clgpu[0].CLCompute=1136.87

                          License Type: Subscription

                          Serial number: 96040339642218397270

                          GUIDBucket:

                            bucket: 77

                            test: control

                          Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\

                          Temporary file path: C:\Users\john\AppData\Local\Temp\

                          Photoshop scratch has async I/O enabled

                          Scratch volume(s):

                            Y:\, 699.4G, 624.0G free

                          Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-ins\

                          Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\

                           

                           

                          Installed components:

                             A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

                             ACE.dll   ACE 2017/01/26-01:10:02   79.579975   79.579975

                             AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

                             AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

                             AdobeOwl.dll   Adobe Owl   5.2.11  

                             AdobePDFL.dll   PDFL 2016/08/10-16:53:20   79.195992   79.195992

                             AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

                             AdobeSVGAGM.dll   AdobeSVGAGM   79.579975   79.579975

                             AdobeXMP.dll   Adobe XMP Core 2016/09/14-01:09:01   79.159824   79.159824

                             AdobeXMPFiles.dll   Adobe XMP Files 2016/09/14-01:09:01   79.159824   79.159824

                             AdobeXMPScript.dll   Adobe XMP Script 2016/09/14-01:09:01   79.159824   79.159824

                             adobe_caps.dll   Adobe CAPS   10,0,0,6  

                             AGM.dll   AGM 2017/01/26-01:10:02   79.579975   79.579975

                             ahclient.dll    AdobeHelp Dynamic Link Library   2.2.0.1  

                             AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

                             amtlib.dll   AMTLib (64 Bit)   10.0.0.119 BuildVersion: 10.0; BuildDate: Thu Dec 22 2016 3:0:7)   1.000000

                             ARE.dll   ARE 2017/01/26-01:10:02   79.579975   79.579975

                             AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

                             AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

                             Bib.dll   BIB 2017/01/26-01:10:02   79.579975   79.579975

                             BIBUtils.dll   BIBUtils 2017/01/26-01:10:02   79.579975   79.579975

                             boost_date_time.dll   photoshopdva   10.0.0  

                             boost_signals.dll   photoshopdva   10.0.0  

                             boost_system.dll   photoshopdva   10.0.0  

                             boost_threads.dll   photoshopdva   10.0.0  

                             cg.dll   NVIDIA Cg Runtime   3.0.00007  

                             cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

                             CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

                             CoolType.dll   CoolType 2017/01/26-01:10:02   79.579975   79.579975

                             dnssd.dll   Bonjour   3,0,0,2  

                             dvaaudiodevice.dll   photoshopdva   10.0.0  

                             dvacore.dll   photoshopdva   10.0.0  

                             dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

                             dvamarshal.dll   photoshopdva   10.0.0  

                             dvamediatypes.dll   photoshopdva   10.0.0  

                             dvametadata.dll   photoshopdva   10.0.0  

                             dvametadataapi.dll   photoshopdva   10.0.0  

                             dvametadataui.dll   photoshopdva   10.0.0  

                             dvaplayer.dll   photoshopdva   10.0.0  

                             dvatransport.dll   photoshopdva   10.0.0  

                             dvaui.dll   photoshopdva   10.0.0  

                             dvaunittesting.dll   photoshopdva   10.0.0  

                             dynamiclink.dll   photoshopdva   10.0.0  

                             ExtendScript.dll   ExtendScript 2016/12/13-13:10:33   80.1089815   80.1089815

                             icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

                             icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

                             icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

                             igestep30.dll   IGES Reader   9.3.0.113  

                             imslib.dll   IMSLib DLL   10.0.0.11  

                             JP2KLib.dll   JP2KLib 2017/04/05-14:24:38   79.266006   79.266006

                             libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

                             libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

                             libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

                             LogSession.dll   LogSession   7.4.1.60.45263  

                             mediacoreif.dll   photoshopdva   10.0.0  

                             MPS.dll   MPS 2016/09/14-15:20:26   79.577269   79.577269

                             pdfsettings.dll   Adobe PDFSettings   1.04  

                             Photoshop.dll   Adobe Photoshop CC 2017   18.1.1  

                             Plugin.dll   Adobe Photoshop CC 2017   18.1.1  

                             PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   7.0.0  

                             PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   7.0.0.67  

                             PSArt.dll   Adobe Photoshop CC 2017   18.1.1  

                             PSViews.dll   Adobe Photoshop CC 2017   18.1.1  

                             SCCore.dll   ScCore 2016/12/13-13:10:33   80.1089815   80.1089815

                             SVGRE.dll   SVGRE   79.579975   79.579975

                             svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

                             tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

                             tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

                             TfFontMgr.dll   FontMgr   9.3.0.113  

                             TfKernel.dll   Kernel   9.3.0.113  

                             TFKGEOM.dll   Kernel Geom   9.3.0.113  

                             TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

                             updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

                             VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

                             VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

                             WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

                             wu3d.dll   U3D Writer   9.3.0.113  

                           

                           

                           

                           

                          Required plug-ins:

                           

                           

                             3D Studio 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

                             Accented Edges 18.1.1 - from the file “Filter Gallery”

                             Adaptive Wide Angle 18.1.1 - from the file “Adaptive Wide Angle”

                             Angled Strokes 18.1.1 - from the file “Filter Gallery”

                             Average 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Average”

                             Bas Relief 18.1.1 - from the file “Filter Gallery”

                             BMP 18.1.1 - from the file “Standard MultiPlugin”

                             Camera Raw 9.10 - from the file “Camera Raw”

                             Camera Raw Filter 9.10 - from the file “Camera Raw”

                             Chalk && Charcoal 18.1.1 - from the file “Filter Gallery”

                             Charcoal 18.1.1 - from the file “Filter Gallery”

                             Chrome 18.1.1 - from the file “Filter Gallery”

                             Cineon 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Cineon”

                             Clouds 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Clouds”

                             Collada 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

                             Color Halftone 18.1.1 - from the file “Standard MultiPlugin”

                             Colored Pencil 18.1.1 - from the file “Filter Gallery”

                             CompuServe GIF 18.1.1 - from the file “Standard MultiPlugin”

                             Conté Crayon 18.1.1 - from the file “Filter Gallery”

                             Craquelure 18.1.1 - from the file “Filter Gallery”

                             Crop and Straighten Photos 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “CropPhotosAuto”

                             Crop and Straighten Photos Filter 18.1.1 - from the file “Standard MultiPlugin”

                             Crosshatch 18.1.1 - from the file “Filter Gallery”

                             Crystallize 18.1.1 - from the file “Standard MultiPlugin”

                             Cutout 18.1.1 - from the file “Filter Gallery”

                             Dark Strokes 18.1.1 - from the file “Filter Gallery”

                             De-Interlace 18.1.1 - from the file “Standard MultiPlugin”

                             Dicom 18.1.1 - from the file “Dicom”

                             Difference Clouds 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Clouds”

                             Diffuse Glow 18.1.1 - from the file “Filter Gallery”

                             Displace 18.1.1 - from the file “Standard MultiPlugin”

                             Dry Brush 18.1.1 - from the file “Filter Gallery”

                             Eazel Acquire 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “EazelAcquire”

                             Entropy 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

                             Export Color Lookup Tables 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Export3DLUT”

                             Extrude 18.1.1 - from the file “Standard MultiPlugin”

                             FastCore Routines 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “FastCore”

                             Fibers 18.1.1 - from the file “Standard MultiPlugin”

                             Film Grain 18.1.1 - from the file “Filter Gallery”

                             Filter Gallery 18.1.1 - from the file “Filter Gallery”

                             Flash 3D 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

                             Fresco 18.1.1 - from the file “Filter Gallery”

                             Glass 18.1.1 - from the file “Filter Gallery”

                             Glowing Edges 18.1.1 - from the file “Filter Gallery”

                             Google Earth 4 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

                             Grain 18.1.1 - from the file “Filter Gallery”

                             Graphic Pen 18.1.1 - from the file “Filter Gallery”

                             Halftone Pattern 18.1.1 - from the file “Filter Gallery”

                             HDRMergeUI 18.1.1 - from the file “HDRMergeUI”

                             HSB/HSL 18.1.1 - from the file “Standard MultiPlugin”

                             IFF Format 18.1.1 - from the file “Standard MultiPlugin”

                             IGES 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

                             Ink Outlines 18.1.1 - from the file “Filter Gallery”

                             JPEG 2000 18.1.1 - from the file “JPEG2000”

                             Kurtosis 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

                             Lens Blur 18.1.1 - from the file “Lens Blur”

                             Lens Correction 18.1.1 - from the file “Lens Correction”

                             Lens Flare 18.1.1 - from the file “Standard MultiPlugin”

                             Liquify 18.1.1 - from the file “Liquify”

                             Matlab Operation 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “ChannelPort”

                             Maximum 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

                             Mean 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

                             Measurement Core 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “MeasurementCore.8me”

                             Median 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

                             Mezzotint 18.1.1 - from the file “Standard MultiPlugin”

                             Minimum 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

                             MMXCore Routines 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “MMXCore”

                             Mosaic Tiles 18.1.1 - from the file “Filter Gallery”

                             Multiprocessor Support 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “MultiProcessor Support”

                             Neon Glow 18.1.1 - from the file “Filter Gallery”

                             Note Paper 18.1.1 - from the file “Filter Gallery”

                             NTSC Colors 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “NTSC Colors”

                             Ocean Ripple 18.1.1 - from the file “Filter Gallery”

                             ON1 Develop 2017 11.1.0 - from the file “PerfectEnhanceProxy”

                             ON1 Develop 2017 11.1.0 - from the file “PerfectEnhanceProxy”

                             ON1 Develop 2017 Filter 11.1.0 - from the file “PerfectEnhanceProxy”

                             ON1 Effects 2017 11.1.0 - from the file “PerfectEffects”

                             ON1 Effects 2017 11.1.0 - from the file “PerfectEffects”

                             ON1 Effects 2017 Filter 11.1.0 - from the file “PerfectEffects”

                             ON1 Resize 2017 11.1.0 - from the file “PerfectResizeProxy”

                             ON1 Resize 2017 Engine Automation 11.1.0 - from the file “PerfectResizeProxy”

                             ON1 Resize 2017 Engine Filter 11.1.0 - from the file “PerfectResizeProxy”

                             ON1 Resize 2017 Filter 11.1.0 - from the file “PerfectResizeProxy”

                             OpenEXR 18.1.1 - from the file “Standard MultiPlugin”

                             Paint Daubs 18.1.1 - from the file “Filter Gallery”

                             Palette Knife 18.1.1 - from the file “Filter Gallery”

                             Patchwork 18.1.1 - from the file “Filter Gallery”

                             Paths to Illustrator 18.1.1 - from the file “Standard MultiPlugin”

                             PCX 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “PCX”

                             Photocopy 18.1.1 - from the file “Filter Gallery”

                             Photoshop 3D Engine 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Photoshop3DEngine”

                             Photoshop Touch 14.0 - from the file “PSDX”

                             Picture Package Filter 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “ChannelPort”

                             Pinch 18.1.1 - from the file “Standard MultiPlugin”

                             Pixar 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Pixar”

                             Plaster 18.1.1 - from the file “Filter Gallery”

                             Plastic Wrap 18.1.1 - from the file “Filter Gallery”

                             PLY 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

                             PNG 18.1.1 - from the file “Standard MultiPlugin”

                             Pointillize 18.1.1 - from the file “Standard MultiPlugin”

                             Polar Coordinates 18.1.1 - from the file “Standard MultiPlugin”

                             Portable Bit Map 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “PBM”

                             Poster Edges 18.1.1 - from the file “Filter Gallery”

                             PRC 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

                             Radial Blur 18.1.1 - from the file “Standard MultiPlugin”

                             Radiance 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Radiance”

                             Range 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

                             Render Color Lookup Grid 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Export3DLUT”

                             Reticulation 18.1.1 - from the file “Filter Gallery”

                             Ripple 18.1.1 - from the file “Standard MultiPlugin”

                             Rough Pastels 18.1.1 - from the file “Filter Gallery”

                             Save for Web 18.1.1 - from the file “Save for Web”

                             ScriptingSupport 18.1.1 - from the file “ScriptingSupport”

                             Shake Reduction 18.1.1 - from the file “Shake Reduction”

                             Shear 18.1.1 - from the file “Standard MultiPlugin”

                             Skewness 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

                             Smart Blur 18.1.1 - from the file “Standard MultiPlugin”

                             Smudge Stick 18.1.1 - from the file “Filter Gallery”

                             Solarize 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Solarize”

                             Spaces 18.1.1 - from the file “Spaces”

                             Spatter 18.1.1 - from the file “Filter Gallery”

                             Spherize 18.1.1 - from the file “Standard MultiPlugin”

                             Sponge 18.1.1 - from the file “Filter Gallery”

                             Sprayed Strokes 18.1.1 - from the file “Filter Gallery”

                             Stained Glass 18.1.1 - from the file “Filter Gallery”

                             Stamp 18.1.1 - from the file “Filter Gallery”

                             Standard Deviation 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

                             STL 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

                             Sumi-e 18.1.1 - from the file “Filter Gallery”

                             Summation 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

                             Targa 18.1.1 - from the file “Standard MultiPlugin”

                             Texturizer 18.1.1 - from the file “Filter Gallery”

                             Tiles 18.1.1 - from the file “Standard MultiPlugin”

                             Torn Edges 18.1.1 - from the file “Filter Gallery”

                             Twirl 18.1.1 - from the file “Standard MultiPlugin”

                             U3D 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

                             Underpainting 18.1.1 - from the file “Filter Gallery”

                             Vanishing Point 18.1.1 - from the file “VanishingPoint”

                             Variance 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

                             Virtual Reality Modeling Language | VRML 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

                             Water Paper 18.1.1 - from the file “Filter Gallery”

                             Watercolor 18.1.1 - from the file “Filter Gallery”

                             Wave 18.1.1 - from the file “Standard MultiPlugin”

                             Wavefront|OBJ 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

                             WIA Support 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “WIASupport”

                             Wind 18.1.1 - from the file “Standard MultiPlugin”

                             Wireless Bitmap 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “WBMP”

                             ZigZag 18.1.1 - from the file “Standard MultiPlugin”

                           

                           

                          Optional and third party plug-ins:

                           

                           

                             Analog Efex Pro 2 2.0.12.12 - from the file “C:\Program Files\Google\Nik Collection\Analog Efex Pro 2\Analog Efex Pro 2 (64-Bit)\Analog Efex Pro 2.8bf”

                             BackgroundFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Background.8bf”

                             Color Efex Pro 4 4.3.24.12 - from the file “C:\Program Files\Google\Nik Collection\Color Efex Pro 4\Color Efex Pro 4 (64-Bit)\Color Efex Pro 4.8bf”

                             Dfine 2 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Dfine2.8bf”

                             FineStructuresFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\FineStructures.8bf”

                             HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”

                             HotPixelsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\HotPixels.8bf”

                             Merge to HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”

                             Nik Collection Selective Tool 2.1.28 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\Google\Selective Tool\SelectivePalette.8li”

                             Perfect Eyes 2.0.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\Athentech\Perfect Eyes Plugin\PCPlugin.8bf”

                             Perfectly Clear Complete 2.0.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\Athentech\Perfectly Clear Complete\PCPlugin.8bf”

                             ShadowsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Shadows.8bf”

                             Sharpener Pro 3: (1) RAW Presharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3RPS.8bf”

                             Sharpener Pro 3: (2) Output Sharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3OS.8bf”

                             Silver Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\Silver Efex Pro 2\Silver Efex Pro 2 (64-Bit)\Silver Efex Pro 2.8bf”

                             SkinFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Skin.8bf”

                             SkyFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Sky.8bf”

                             StrongNoiseFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\StrongNoise.8bf”

                             Viveza 2 2.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Viveza 2\Viveza 2 (64-Bit)\Viveza2.8bf”

                           

                           

                          Duplicate and Disabled plug-ins: NONE

                           

                           

                           

                           

                          Plug-ins that failed to load: NONE

                           

                           

                          Extensions:

                           

                           

                             com.adobe.inapp.purchase  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

                             Recent Files  1.4.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_4_2_009\index.html”

                             Libraries  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

                             New Document  1.4.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_4_2_009\fnft.html”

                             Start  1.4.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_4_2_009\index.html”

                             com.adobe.experimentation.extension  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.experimentation.extension\index.html”

                             ON1  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\onOne\index.html”

                             Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

                             Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

                             Device Preview  1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSPanel\panel.html”

                             Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

                             com.adobe.preview.loader  1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSLoader\loader.html”

                           

                           

                          Installed TWAIN devices: NONE

                          • 10. Re: PS CC 2017 Running out of memory
                            JohnW3 Level 1

                            So I have run the system again till it crashes. My C Drive doesn't fill up. however with the images I was working with (trying to build a Pano brings the quickest crash) I get 2 files in my scratch drive: 1 which is just over 1Gb which loads the minutes I start photoshop & seems to balloon to about 46 gig and another which is almost 28gig. the 46Gb dissappears when photoshop closes, the 28gb stays there.

                            • 11. Re: PS CC 2017 Running out of memory
                              Jesper Storm Bache Adobe Employee

                              I see that you have a number of 3rd party plug-ins. Could you hold down the "shift" key when you launch Photoshop, disable 3rd party plug-ins and then see if the crash still occurs?

                              Jesper

                              • 12. Re: PS CC 2017 Running out of memory
                                JohnW3 Level 1

                                Hi Jesper,

                                 

                                reran the pano I've been testing with after starting up with no 3rd party plug in's and it still crashes.

                                 

                                John

                                • 13. Re: PS CC 2017 Running out of memory
                                  JohnW3 Level 1

                                  Hey Jesper, anymore thoughts? I've got a Creative cloud program that just isn't working

                                  • 14. Re: PS CC 2017 Running out of memory
                                    Test Screen Name Most Valuable Participant

                                    What does Task Manager show happening to the memory? Time to look under the hood, other people aren't getting the same symptoms.

                                    • 15. Re: PS CC 2017 Running out of memory
                                      Pete.Green Adobe Employee

                                      Hi John,

                                       

                                      Would you be able to create a memory dump file when Photoshop crashes? We can try to figure out where it's crashing.

                                       

                                      • You create a dump from the Task Manager (Ctrl+Shift+Esc). Select Photoshop in the process list and right click and choose "Create Dump File".
                                        • If you are prompted for an administrator password or confirmation, type your password or click Continue.

                                        • A dump file for the process is created in the following folder:

                                        • Drive:\Users\UserName\AppData\Local\Temp

                                        • More Info here

                                       

                                      The file may be large, so see if you can use something like Dropbox to share the zipped dump file. Feel free to send the download link from dropbox in a private message if you prefer, or here in the thread is fine as well.

                                       

                                      Regards

                                      Pete

                                      • 16. Re: PS CC 2017 Running out of memory
                                        StefanoBrunesci

                                        I just had the same problem.

                                         

                                        32gb RAM, CC 2017.1.1, 13GB free on C drive, 100GB free on primary scratch drive, only 82% of memory in use according to Task Manager.

                                         

                                        I chose "Cancel" from the Windows error dialog after closing Lightroom etc. but PS just froze and I had to kill it manually.

                                         

                                         

                                        Next time it happens I'll check the C drive and scratch drive for free space before killing PS.