6 Replies Latest reply on May 7, 2017 5:24 PM by Trevor.Dennis

    Problem with "Merge to HDR Pro"


      I have recently updated to latest Photoshop 2017.1.1, Bridge x64, Camera Raw, Lightroom 2015.10.  Adobe Creative Cloud says all Apps are current.


      When I try to merge .nef images from Bridge with the command Merge to HDR Pro then use command " Complete Toning in Adobe Camera Raw" and click on "tone in ACR" Photoshop opens. After Photoshop loads the files the error message (The command "Camera Raw Filter" is not currently available) appears. If I then click on Filters "Camera Raw Filter" is grayed out. 


      I have a similar problem when I try to merge from Lightroom.  I get the error message "This version of Lightroom may require the Photoshop Camera Raw plug-in version 9.10 for full compatibility .  Please update the Camera Raw plug-in using the update tool available in the Photoshop help menu."  I am given the option to "open Anyway" or "cancel".  If I "Open Anyway" Photoshop opens and the same error message appears.


      I am using Windows 10 pro.


      My system info is:


      Lightroom version: CC 2015.10 [ 1111918 ]

      License: Creative Cloud

      Operating system: Windows 10

      Version: 10.0

      Application architecture: x64

      System architecture: x64

      Logical processor count: 8

      Processor speed: 4.2 GHz

      Built-in memory: 65466.3 MB

      Real memory available to Lightroom: 65466.3 MB

      Real memory used by Lightroom: 684.6 MB (1.0%)

      Virtual memory used by Lightroom: 805.7 MB

      GDI objects count: 416

      USER objects count: 1055

      Process handles count: 1330

      Memory cache size: 3.5MB / 16110.5MB (0.0%)

      Maximum thread count used by Camera Raw: 8

      Camera Raw SIMD optimization: SSE2,AVX,AVX2

      Camera Raw virtual memory: 51MB / 32733MB (0%)

      System DPI setting: 96 DPI

      Desktop composition enabled: Yes

      Displays: 1) 1920x1200

      Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No


      Graphics Processor Info:

      GeForce GTX 1060 6GB/PCIe/SSE2


      Check OpenGL support: Passed

      Vendor: NVIDIA Corporation

      Version: 3.3.0 NVIDIA 381.89

      Renderer: GeForce GTX 1060 6GB/PCIe/SSE2

      LanguageVersion: 3.30 NVIDIA via Cg compiler



      Application folder: C:\Program Files\Adobe\Adobe Lightroom

      Library Path: C:\Users\Richard\Pictures\Lightroom\Lightroom Catalog.lrcat

      Settings Folder: C:\Users\Richard\AppData\Roaming\Adobe\Lightroom


      Installed Plugins:

      1) AdobeStock

      2) Canon Tether Plugin

      3) Facebook

      4) Flickr

      5) HDR Efex Pro 2

      6) Leica Tether Plugin

      7) Nikon Tether Plugin


      Config.lua flags: None


      Adapter #1: Vendor : 10de

          Device : 1c03

          Subsystem : 51613842

          Revision : a1

          Video Memory : 6084

      Adapter #2: Vendor : 1414

          Device : 8c

          Subsystem : 0

          Revision : 0

          Video Memory : 0

      AudioDeviceIOBlockSize: 1024

      AudioDeviceName: Speakers (Realtek High Definition Audio)

      AudioDeviceNumberOfChannels: 2

      AudioDeviceSampleRate: 48000

      Build: LR5x8

      Direct2DEnabled: false





      GL_ALPHA_BITS: 0

      GL_BLUE_BITS: 8

      GL_DEPTH_BITS: 24

      GL_GREEN_BITS: 8

      GL_MAX_3D_TEXTURE_SIZE: 16384

      GL_MAX_TEXTURE_SIZE: 32768


      GL_MAX_VIEWPORT_DIMS: 32768,32768

      GL_RED_BITS: 8

      GL_RENDERER: GeForce GTX 1060 6GB/PCIe/SSE2



      GL_VENDOR: NVIDIA Corporation

      GL_VERSION: 4.5.0 NVIDIA 381.89

      GPUDeviceEnabled: false

      OGLEnabled: true

      GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_locations GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_sparse_buffer GL_ARB_sparse_texture GL_ARB_sparse_texture2 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        • 1. Re: Problem with "Merge to HDR Pro"
          Trevor.Dennis Adobe Community Professional (Moderator)

          You are not the first person to notice this, and the answer is not going to make your day because this is a deliberate.  This is the Help page that tries to explain the change, and gives some workarounds.


          Command 'Camera Raw filter' not available in Merge to HDR Pro


          And here is a discussion on the Feedback site on the same subject. 


          I have not tried the workarounds yet, but I have just dug out an old bracketed set, and will give them a go.  For me, the ability to edit the 32 bit file in ACR was a huge deal and a complete game changer.  I never used Photomatix again from that point on.  It was not all sweetness and light though.  For a start, once you had a few local adjustments going on the 32 bit file in ACR my reasonably powerful system was showing noticeable lag, but the biggest problem was down sampling from 32 bit to a more usable 16 or 8 bit file.  It just didn't look the same, and I had to make significant edits to restore contrast and saturation.  It was doable though, and I stuck with my new workflow.  Now, after all this time, Adobe have decided that the compromise was unacceptable and switched it off.


          I tried to find the last thread about this because it would be useful to find out how that poster got on with the suggested workarounds  I think davescm was involved, so we'll see if he can find that thread.  If you can look at and try the workarounds, I'll do the same here, and we'll see if we can arrive at a workable workflow.  Otherwise I'll be heading back to Photomatix.  I've head it is a different animal to the one I left three years ago.

          • 2. Re: Problem with "Merge to HDR Pro"
            davescm Adobe Community Professional

            Hi Trevor

            There was no further feedback from the other poster on those workarounds

            ACR no longer available for 32bit files?


            cajunautodealer - Ignore the error message about the ACR version. It is a bug and Open Anyway will open the files and does not affect the working at all (you can check the box so you will not see the message again)



            • 3. Re: Problem with "Merge to HDR Pro"
              Trevor.Dennis Adobe Community Professional (Moderator)

              Well that was a wast of a semi-rant, because the new workflow is noticeably better.  In fact I'd go so far as to say significantly better. 


              The only method that works for me as a non Lightroom user, is to open the bracketed set in ACR, select all and right click and choose Merge to ACR.  After trying both ways I found I was very happy leaving Auto-Tone checked.  After clicking on Merge the 32 bit file opens in ACR and you can add your local adjustments.  I can't say for sure, but I have a feeling I was getting less lag after adding a few local adjustments.


              Whoops!  That last sentence had me go back and check, and the file came out of ACR in 8 bit, so some more work to do there.  But the proof of the pudding, as they say...   You'll need to click to expand, but the left is what I just got out of ACR and the right a finished composite from a few years ago (I don't do much HDR nowadays)  You can't go by the Saks windows as they are composited, but the overall image displays a very decent rendition of an extreme dynamic range from the bracketed shots.  But check the next screen shots to see what made me think the new process is significantly better.

              The new merge to HDR is on the left, and the previous on the right.  If memory serves, I will have used local adjust brush to get the old one under control, but just look at how much more detail I have on the left.  That is bloody amazing IMO, so excuse me Adobe for ever doubting you.

              I'll post this, but I am going to go back and start from the beginning again because I think there is more to be had from this. :-)

              • 4. Re: Problem with "Merge to HDR Pro"

                I just updated LR, Photoshop, Bridge and Camera raw.  Opened three files to merge to HDR pro in PS and ignored the must update Camera raw.  Then in HDR pro I tried both checking and not checking the "tone in camera raw" box.  The HDR file was created but can not access the Camera raw filter!


                I don't see how ignoring the message to update camera raw works at all.

                • 5. Re: Problem with "Merge to HDR Pro"
                  davescm Adobe Community Professional

                  Hi John

                  You missed the point in my answer 


                  The error message is a bug, acknowledged by Adobe, and can be ignored - it does not impact the way ACR / Lightroom work at all.


                  The fact that Camera Raw does not now work with 32 bit is not a bug. It was a deliberate decision by Adobe and is explained in the attached

                  Command 'Camera Raw filter' not available in Merge to HDR Pro




                  • 6. Re: Problem with "Merge to HDR Pro"
                    Trevor.Dennis Adobe Community Professional (Moderator)

                    Further to what Dave has said, if you use the workflow from the workarounds in the Adobe help page, then it all works nicely.


                    Select and load all the RAW files from the bracketed set in ACR

                    Select them all, right click and choose Merge to HDR.


                    This gives you the 32 bit data to work with in ACR, but you can only open this into Photoshop as 16 or 8 bit.  Actually I didn't try opening as a Smart Object (Hold down the Shift key while clicking on Open — from memory) so that might take you back into ACR with the 32 bit file.  You _have_ to save the 32 bit file to DNG before merging to HDR, so it might use this as a master.  In fact it probably does now I think about it.