The DNG Converter version 9.7 or later will work
but if all you can tell us are the words "didn't help", it's hard for us to figure out what advice to give you. Let me take a wild guess ... you are trying to convert individual files with the DNG converter. That's not how it works ... you select a folder (not a file) with the DNG converter and then the DNG converter will convert all the files in that folder.
or you can download and install Lightroom 6.7 or later, as explained above
Thanks guys. Downloaded update and everything's converted to DNG!
I was trying to load my raw files from my card reader. The update took care
of everything. I was under the mistaken impression that I had to download
the entire program when it just turned out to be just the update patch.
Thanks again for everything. Now it's time for fun.