You don't have to be so cynical about this forum...
We try our best as users to help people on this forum, but we
do not recognise al errors.
This error you get does not ring any bells in my head or
Maybe you have some firewall issues? A time out error could
indicate some problem in the communication between Contribute and
the server your website is on. But it's difficult to solve
something like this without online or on location support (you can
get online support from Adobe support).
Your remark about Adobe a bit strange cause at the bottom of
this and all other pages there is stated:
Important Note: These online forums are for user-to-user
discussions of Adobe products, and are not an official customer
support channel for Adobe. If you require direct assistance, or
prefer to contact Adobe support staff directly, please contact
Furthermore there are people from Adobe who frequently shine
there light on subjects on this form like 'Alan' and other
colleages of his.