4 Replies Latest reply on May 12, 2017 9:18 AM by Lesley1965

    In Browser Editing problem with logging in

    Lesley1965

      Hi, I am trying to help a lady to log in to the in browser editing. It keeps coming up with the following message:

       

      The username and password are invalid for your FTP server. Please check them and try again.

      Server Message: 530 Login authentication failed

       

      She is using her hosting credentials to try to log on but it just comes back with that message.

       

      Can anyone help me please?

       

      Many thanks

      Lesley