Inadvertant FontSize Changes may occur in FrameMaker 2017 v14.0.1.406 (Win 7)

[Ran_techwriter]

Running FrameMaker 2017 v14.0.1.406 on a Win 7 desktop PC, I've had several instances while editing body text in an unstructured document when the selected text may or may not be highlighted, but inadvertently changes font size (when all I was attempting to do was select it for editing). The font size changes have ranged from obvious (and far too much), while in other instances, they appear completely imperceptible (CTRL + Z to undo - and the Edit menu displays options to Undo FontSize Change or Redo FontSize Change). I may have missed it, but I haven't found anything in FrameMaker 2017 resources regarding the FontSize Change feature. Has anyone else run into this issue? Thanks.

[Matt S - Tech Comm Tools]

Yes, this has been plaguing me on a daily basis. It's become an inside joke when I run my online training, consulting, etc.

At least my clients don't think it's anything that ​I'm​ doing personally...

[Ran_techwriter]

Matt, Thank You for your response! Whew! I hadn't seen anything on this issue elsewhere, so I was beginning to think it was "just me" (the "King Midas in reverse" effect). Hopefully, this issue will be addressed in a (near?) future update. 

[Jeff_Coatsworth]

File a bug report to get it on their radar...

[Ran_techwriter]

Thanks, Jeff. I've forwarded the thread to Adobe Customer Care. This issue occurs intermittently (e.g, first thing this morning, but not subsequently), so it's difficult to pin down. 

[Arnis_Gubins]

It may take a while (if at all) using the Customer Care route to get to the engineering staff in India. Please use the Tracker system to directly file a bug report:

https://tracker.adobe.com/#/home

[Ran_techwriter]

Done. Thank You, Arnis!

[amitjha-lt]

Hi

Thanks for reporting the issue. Can you please share a sample file where it is reproducing @ amitjha@adobe.com?

Does your file contains MiniTOC ?

Thanks

Amit Jha

[Matt S - Tech Comm Tools]

It doesn't seem to be any specific file, but rather all files.

When I'm moving particularly rapidly, I click and drag text and it immediately increases the point size to about 300%. It's easy to resolve, but I'm concerned that there are times where I haven't noticed the change.

I'll send you the next recording I do (with a timestamp) where it happens during a client session.

[vivek_k · Accepted solution]

This issue is resolved in Update 2 which is live now. You can install from within FrameMaker 2017 using Help > Updates menu. You can look at all the resolved issues at Resolved issues in FrameMaker (2017 release)

thanks,

Vivek