0 Replies Latest reply on May 9, 2017 2:43 PM by thomasr78970711

    Adobe Presenter playback issues on an IPad

    thomasr78970711

      We have published many presentations using Adobe Presenter 10 and Powerpoint 2013.  All all published with the following settings: 

      Publish format - both SWF and Html5

      Playback - auto play on start

      Publish Audio - near CD Quality

      Image Quality - medium

      Control Preloading - disable preloading of embedded flash content

      Certain presentations (but not all), when viewed from an IPad, are missing the "Play" button.  When it appears, it is in the center of the screen (center of the presentation slide), but in others, the "Play" button is not visible.  However, if you touch or click in the spot where the "Play" button should be -- it will play.  What would make the playback on some presentations to not show the Play button?  To the viewer, it appears that the presentation has frozen?

       

      Secondly, and this seems only to happen on an IPad, some the slides cut off the audio before moving on to the next slide.  Our students are quite frustrated.  Does anyone know how to fix this?

       

      Thank you.