I cannot figure out WHY but I cannot save a PDF as ANY Microsoft Office product. I can save as images, etc. I created a NEW PDF from a MS Word document and tried to save it as a word doc (OCR was recognized) and it failed.
I JUST reinstalled the last update (it failed at first and I uninstalled and reinstalled Acrobat and then the updates).
Don't tell me I have to do it all AGAIN!
Please refer to the following links discussing the same issue:
What is the version of Acrobat installed on the computer?
Keep us posted with the results.
I ended up having to completely uninstall, as well as remove registry entries that were not removed as part of the uninstall process and then reinstall it as well as the two updates before it finally worked and then it only lasted a few times. Thankfully, I don't have to use this feature very often.