Moving to the Photoshop General forum
Having the exact same issue and have to use 2015.3. Very frustrated also, why am I paying for this if I have to always use a very old version!!
I hate ADOBE... with a passion....
I purchased PS Elements and it would not load - called customer support and they asked if they could remote into my machine to see what the issue was - the trained chimp in customer support removed a bunch of registry files and destroyed my now boat anchor, After complaining to their management I was told that it was MY FAULT for allowing the red assed baboon to remote into my machine. As a "consolation" they gave me Creative Cloud for free and now I can't open files. I called customer support and they asked if they could remote into my BRAND FREAKING NEW machine... I said no. They responded that my computer is corrupt and they can't help.
I want a job at Adobe - I know how to wreck machines and tell customers that there is nothing I can do to help.