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Thanks for posting in Adobe Forums.
I understand you are facing issue with importing videos from Google Nexus 5x.
Can we follow the following steps:
- When you connect your phone with your PC you must see few options in your phone in which one of the option will ask your device to be used as a USB Storage Device.
- After connecting your phone as a USB Device to you PC open Adobe Organizer & import pictures into it.
- Open the imported video to Adobe Premiere Elements 15 to edit.
Hope this works
Either of those formats should load perfectly into Premiere Elements, torben. I assume you are using Add Media/From Files and Folders and browsing to your video files to import them into a project. Is that correct?
What operating system are you using?
You say you've got these video files on your desktop? That shouldn't make any difference -- but what happens if you move the files to a folder in your Videos library and then try use Add Media/From Files and Folders?
Exact same issue, did he ever find a resolution
One of you has to answer the troubleshooting questions or we won't be able to help either.
Adding the video to another directory doesn't change the error message with the issue. Importing from the phone while connected gives the same issue as well.
Using HandBrake or VLC to convert/encode flips the video upside down.
Can you upload a short clip for testing.
Any suggestion as to where to upload the original video so it remains intact without it being converted/encoded or compressed?
Runs fine on my Elements.
You will have to convert to constant framerate with Handbrake any way otherwise it will go out of sync
And yes it does make it flip.
You can use the Vertical and Horizontal Flip to correct that.
If you run the file through Mediainod you can seen there is a rotation of 180.
You may have held the phone up side down when recording.
I have the same problem importing videos from my Nexus 5 in .mp4 format into Premiere Elements 14
Here is a sample video: Dropbox - 20170713_194227.mp4
I ran this through an online analyzer and here's what it gave me:
Complete name : /usr/signiant/dds/3rdparty/jboss/server/default/deploy/signiant.war/3rdparty/onlineMxfAnal yzerUploaded/20170717-014102226.mxf Format : MPEG-4 Format profile : Base Media / Version 2 Codec ID : mp42 File size : 250 KiB Duration : 1s 856ms Overall bit rate : 1 103 Kbps Encoded date : UTC 2017-07-13 23:42:27 Tagged date : UTC 2017-07-13 23:42:27 : com.android.version : 7.1.2
ID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : Baseline@L4.0 Format settings, CABAC : No Format settings, ReFrames : 1 frame Codec ID : avc1 Codec ID/Info : Advanced Video Coding Duration : 1s 834ms Bit rate : 18.5 Mbps Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Rotation : 180? Frame rate mode : Variable Frame rate : 30.000 fps Minimum frame rate : 19.793 fps Maximum frame rate : 30.313 fps Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.298 Stream size : 4.05 MiB Title : VideoHandle Language : English Encoded date : UTC 2017-07-13 23:42:27 Tagged date : UTC 2017-07-13 23:42:27 Material_Duration : 1851 Material_StreamSize : 4242456 Material_FrameCount : 55 Color primaries : BT.470-6 System B, BT.470-6 System G, BT.601-6 625, BT.1358 625, BT.1700 625 PAL, BT.1700 625 SECAM Transfer characteristics : BT.601-6 525, BT.601-6 625, BT.1358 525, BT.1358 625, BT.1700 NTSC, SMPTE 170M Matrix coefficients : BT.470-6 System B, BT.470-6 System G, BT.601-6 625, BT.1358 625, BT.1700 625 PAL, BT.1700 625 SECAM, IEC 61966-2-4 601
ID : 2 Format : AAC Format/Info : Advanced Audio Codec Format profile : LC Codec ID : 40 Duration : 1s 856ms Bit rate mode : Constant Bit rate : 96.0 Kbps Channel(s) : 1 channel Channel positions : Front: C Sampling rate : 48.0 KHz Compression mode : Lossy Stream size : 21.9 KiB (9%) Title : SoundHandle Language : English Encoded date : UTC 2017-07-13 23:42:27 Tagged date : UTC 2017-07-13 23:42:27
Can someone please help me get the correct project settings? I get the error:
The importer reported a generic error
Your video has a variable frame rate. Editable video needs to have a constant frame rate.
Here's my solution, using the free download Handbrake.
Play with the camera settings in your Nexus. You should be able to set it to a video recording format that won't require converting. (A higher quality setting for instance.)
E15 imports just fine.