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When I try to play a previously edited video in elements 14 the soundtrack (music) is silent even though it shows on the time line, any ideas?

New Here ,
May 10, 2017 May 10, 2017

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When I try to play a previously edited video in elements 14 the soundtrack (music) is silent even though it shows on the time line, any ideas what the problem is?

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Community Expert ,
May 11, 2017 May 11, 2017

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What do you mean "previously edited"?

Was this project created in an earlier version of Premiere Elements and then opened in version 14? This is not recommended and often causes file corruption.


Can you hear sound from any other audio tracks?

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