6 Replies Latest reply on Sep 4, 2017 7:38 AM by Stefan Gentz [Adobe]

    Access Adobe RoboHelp 2017 (Subscription, 2015 currently installed)

    andrer49420061 Level 1

      Dear Sir or Madam,

       

      we bought a subscription for Adobe RoboHelp 2015 a year ago. Now we want to update to 2017. However, it seems there is no way and no information about how to access/download Adobe RoboHelp if you have a subscription plan. If we log in with our Adobe ID, it shows that we have a Adobe RoboHelp 2017 subscription now, which is great but how to access/download the product? We tried everything out: Creative Could Manager, Adobe Website, etc. but RoboHelp is not there. (At least not for subscription customers)

       

      So can you please tell us how to access/download our subscription based Adobe RoboHelp 2017.

       

      Thanks