1 Reply Latest reply on May 15, 2017 1:29 PM by colinb55619734

    4.5.4 unresponsive on Windows 10

    colinb55619734

      At ~14:00 today, I switched my computer back on following a shutdown and attempted unsuccessfully to open Adobe Digital Editions. There was no response to any of my attempts to start the program and I have read on the forum that this could be related to issues with the clock, date and time settings: however, I have checked and all of these seem to be as normal. How can I resolve this issue?

        • 1. Re: 4.5.4 unresponsive on Windows 10
          colinb55619734 Level 1

          I've found a workaround based on comments from a Microsoft forum.

          1. Remove all contents of the My Digital Editions folder.
          2. Uninstall Adobe Digital Editions.
          3. Reinstall Adobe Digital Editions but choose to save it to a folder other than the default offered. (I just added "test" on the end of the folder name.)
          4. Add contents of the My Digital Editions folder back in.

          I have tested and I can now read, manage bookshelves and authorise new books.