4 Replies Latest reply on Aug 28, 2017 12:47 PM by heritagehhs

    Disconnected from Chat multiple times and Device License Renewal Error

    claytonk60643319

      I have been disconnected from my adobe contact chat 3 times somehow wwith no way way to recontact my person. My Adobe CC Device License is supposed to be active until January of 18. But right now I am locked out of all of my apps and it is asking me to renew... any idea why this is?

       

      I have tried logging out and back in. I have uninstalled my serialization and reinstalled. I have deactivated from the team manager and reactivated. Nothing works... Thoughts?

       

      You would think for the money we pay we could get a little better support, like a person to talk to on the phone or at least a reliable chat system.