Are there actually any special characters? What font? What text? Also, if you paste the text from elsewhere the source program may matter...
Are there actually any special characters?
Yes. I'm trying to hang quotation marks.
I've tried dozens.
Should that even matter?
Did you paste it from somewhere else?
Yes. I used a TextEdit document that i made "Plain Text" (no formatting).
You know what though? Thank you for asking this last one because i went back and tried pasting and not pasting to see what would happen and ended up discovering that this only works if I create a text box.
If I just click and type with the type tool the option is greyed out. But if I click and drag to create a text box, and then enter (or paste) my text, the hanging punctuation option is available. Like i suspected, an obvious solution that i completely missed.
Thank you for your help, Mylenium. You got me part of the way there!
Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.
No this problem is resolved. It's all good.
As i mentioned in my previous follow-up comment, it was entirely user error.
Thanks for checking in!