21 Replies Latest reply on Sep 19, 2017 6:16 PM by cmgap

    Lightroom is really slow on the new best MacBook Pro 15inc

    samtobinana

      Helppp please,

       

      I'm a event photographer and my old MacBook Pro (13inc late 2011 I7 8 Ram) was too slow when editing in Lightroom so I bought the newest  MacBook Pro 15inc I7 2.7 16 Ram but its still almost at the same speed of my old MacBook when using Lightroom and I don't understand what am I doing wrong, I changed once the MacBook it self cause I thought it may be a problem with only this MacBook but it didn't helped.

      I started using 1:1 smart previews also didn't helped so much. I watched a lot of youtube videos of how to speed up Lightroom but nothing helped. I have 43000 photos on my catalog but also when I tried using a new catalog it didn't helped.

      Every time I go to the next photo it takes time till it loaded then I'm pasting my preset and it also takes lots of time when I want to crop or change some settings its has like 1-3 seconds delay and I need to edit like that thousands of Raw's.

      All the Raw's that I'm editing are stored on my MacBook's SSD.

       

      What can be wrong?

        • 1. Re: Lightroom is really slow on the new best MacBook Pro 15inc
          dj_paige Level 9

          What size (in pixels) is your monitor?

           

          What size (in pixels or megapixels) are your original photos?

           

          Are you doing a lot of brushing and/or a lot of spot healing?

           

          Is the catalog file and previews on an SSD?

           

          When you go to the next photo and the loading is slow, are you talking about the Library Module or the Develop module or both or neither or something else?

          • 2. Re: Lightroom is really slow on the new best MacBook Pro 15inc
            samtobinana Level 1

            My monitor is 2880 x 1800

            My photos 6016 x 4016

             

            no brushing and spot healing at all

            Catalog and previews are on SSD

             

            I'm talking about the Develop module there I'm working on them 

             

            Thanks in advance for your help!

            • 3. Re: Lightroom is really slow on the new best MacBook Pro 15inc
              dj_paige Level 9

              So now tell me about your hardware in the computer ... what is the exact CPU, what is the GPU (if you have one), how much memory?

               

              Also, have you tried changing the setting on the GPU acceleration (go to Preferences, click on the Performance tab, and then change the setting of "Use Graphics Processor")?

              • 4. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                samtobinana Level 1

                2,7 GHz Intel Core i7

                16 GB 2133 MHz LPDDR3

                Radeon Pro 455 2048 MB

                Intel HD Graphics 530 1536 MB

                 

                I actually just spoke to someone from adobe support and we did some changes in the MacBook settings and LR settings so I really hop it will be better, but if you have any recommendations? I'll be more then happy to hear!

                he told me to unchecked the GPU in LR

                • 5. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                  Jao vdL Adobe Community Professional & MVP

                  For your use and with either of those graphics card enabled I expect the setting with the GPU on to be much faster. You should get very smooth slider behavior especially with the radeon card running (typically only when you connect your machine to power). The most important setting to change is to make sure the standard preview is of the right size. In Catalog Settings, go to File handling and set the preview size to "Auto" which will default to 2880 pixels in your case. If it is set to anything lower, you'll get constant delays as it will rebuild and delete previews all the time. Other than that, problems can be caused by having facial recognition turned on or by having an antivirus scanner running.

                  • 6. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                    samtobinana Level 1

                    Thank you man!

                     

                    It is set on auto but it says Auto (3360px), may that be the problem?

                    I don't have any antivirus tho

                    • 7. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                      dj_paige Level 9

                      2,7 GHz Intel Core i7

                      What is the exact CPU make and model?

                      • 8. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                        samtobinana Level 1

                        is that what you mean? 2,7 GHz Intel Core i7

                        • 9. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                          dj_paige Level 9

                          that doesn't tell me the model of the CPU, for example i7-6670K

                          • 10. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                            samtobinana Level 1

                            where can I find that info?

                            2,7 GHz Intel Core i7 that the only thing written in the overview and system information

                            • 11. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                              Jao vdL Adobe Community Professional & MVP

                              samtobinana  wrote

                               

                              Thank you man!

                               

                              It is set on auto but it says Auto (3360px), may that be the problem?

                              I don't have any antivirus tho

                              No that is probably the correct setting for this display. It just needs to be higher than the screen resolution. So probably not the problem. You can try resetting Lightroom's preferences (hold option and shift while starting Lightroom) and make sure you have the latest version installed (2015.10 or 6.10)

                               

                              where can I find that info?

                              2,7 GHz Intel Core i7 that the only thing written in the overview and system information

                               

                              Apple doesn't make that info available. Not on their website nor anywhere in the OS. You can deduce it from the cache sizes and such if you really wanted but I doubt this would tell you anything.

                              • 12. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                                dj_paige Level 9

                                The CPU make and model allows us to get some idea of how fast the CPU really is (yes, I know benchmarks aren't perfect). The reason this is important is that the generation of previews depends only on CPU speed and not GPU or memory. I have read somewhere (and maybe I am not recalling this properly) but the top of the line Macs are still somewhat underpowered compared to the top of the line CPUs that you can put in a Windows box.

                                • 13. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                                  bradb10692827 Level 1

                                  Hi, i actually have the same issue even though i have a 2.9Ghz with a 4gb GPU 2017 model.

                                  I sold off my 2014 imac so that i can solely work of this as i was looking for mobility.

                                   

                                  I just shot a wedding since i got the macbook 2 weeks ago and starting to edit the the 1000 raw files is a pain. same issues as samtobinana. reallllllly slow expecially after adding a batch preset to them all.

                                   

                                  please give me guidance. do i need to take it back to apple store and show them? is it meant to run like this?

                                  should i move to a different editing program??

                                   

                                  cheers

                                  • 14. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                                    dj_paige Level 9

                                    Please be specific. Exactly what actions are slow in Lightroom? Exactly what does the batch preset do? Details are important. Don't leave any details out.

                                     

                                    Also, when you say "4gb CPU" what does that mean? Does it mean your computer has 4GB of memory? Can you state the exact CPU?


                                    What camera?


                                    What size (in pixels) is your monitor?

                                     

                                    What is your GPU?

                                    • 15. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                                      bradb10692827 Level 1

                                      Exactly the same issues as samtobinana. (his initial post)

                                      I mentioned GPU not CPU.

                                      Here are the details.

                                       

                                      Camera is a Nikon. Does the same with a Sony.

                                       

                                      MacBook Pro (15-inch, 2017)

                                      2.9 GHz Intel Core i7

                                      16 GB 2133 MHz LPDDR3

                                      Radeon Pro 560 4096 MB

                                      Intel HD Graphics 630 1536 MB

                                       

                                      Chipset Model: Radeon Pro 560

                                        Type: GPU

                                        Bus: PCIe

                                        PCIe Lane Width: x8

                                        VRAM (Total): 4096 MB

                                        Vendor: ATI (0x1002)

                                        Device ID: 0x67ef

                                        Revision ID: 0x00c0

                                        ROM Revision: 113-C980AJ-927

                                        Automatic Graphics Switching: Supported

                                        gMux Version: 4.0.29 [3.2.8]

                                        EFI Driver Version: 01.00.927

                                        Metal: Supported

                                        Displays:

                                      Color LCD:

                                        Display Type: Built-In Retina LCD

                                        Resolution: 2880 x 1800 Retina

                                        Pixel Depth: 30-Bit Color (ARGB2101010)

                                      • 16. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                                        dj_paige Level 9

                                        Camera is a Nikon. Does the same with a Sony.


                                        these are not cameras, these are brands. I want to know which Nikon camera and which Sony camera you are using.

                                         

                                        Exactly the same issues as samtobinana. (his initial post)

                                        You haven't mentioned what the preset you apply actually does.


                                        I would also appreciate it if you would state the specific actions that you find slow, you mention "start to edit", exactly what does that mean?

                                        • 17. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                                          bradb10692827 Level 1

                                          mate, you are starting to be really irritating with your attitude.

                                          I fail to believe you represent Adobe. You seem to ask for too much detail and still have no answer, you've provided no insight into the problem at all. You just keep asking more and more specific questions to look smart. You are not even reading the posts properly and arrogantly asking me "what do I mean by 4gb CPU" when I said GPU.  You failed to help anyone else on this thread. I clearly mentioned twice I have the same issue as samtobinana but you just don't seem to address the actual problem. Focusing on other details to then ask even more questions.

                                          It seems you are out to just get points.

                                          You failed to help anyone else on this thread. It seems you are out to just get points.

                                          Just don't reply anymore coz you got no clue what's going on.

                                           

                                          This is not how you speak to an Adobe customer. You are too arrogant and irritating. At least if you had some answers.

                                          Pls don't reply anymore.

                                          • 18. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                                            dj_paige Level 9

                                            I don't represent Adobe. I don't work for Adobe.

                                             

                                            I have been in dozens of discussions where people say they have the exact same problem, and after lots of discussion and attempts to solve the problem, which get nowhere, we find out that the person does NOT have the exact same problem.

                                             

                                            So I ask for information.

                                             

                                            You haven't provided information about what cameras you are using, or what is in that preset, or exactly what in Lightroom is slow (although it may or may not be the same as the original poster, and the only way to find out is if you state what is slow). All of this information may be important pieces of information in this puzzle, but if you want the answer without providing that information, I'm not going to go there.

                                            • 19. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                                              luker95811444 Level 1

                                              you sir are bloody annoying.

                                               

                                              Can someone help with this?

                                               

                                              I am also having the same problem with the newest 15inch macbook pro.

                                               

                                              Canon 5d MK III and Canon 6d MK 1 - same issue with both.

                                               

                                              Takes about 1sec to go from preview to the next. Never use to happen with my older mac.

                                              • 20. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                                                Black78 Level 1

                                                I am disappointed to read of these problems. I'm a heavy lightroom user considering a Macbook Pro 15 purchase. Currently I move through Lightroom without any of the delays you're experiencing. I work exclusively with raw files. The desktop system I am using includes AMD X4 7750 Quad Core 3.4 running 8 GB memory (of which one stick is down) so really 4 GB. I would expect the MBP to be zooming through LR. Have you found any solutions elsewhere ?

                                                • 21. Re: Lightroom is really slow on the new best MacBook Pro 15inc
                                                  cmgap Adobe Community Professional

                                                  It's frustrating that there is no one size fits all answer here. There are a few things that will contribute to slowing down your mac or pc when you are in Lightroom.

                                                   

                                                  1. How many applications are open at the same time

                                                  2. How much spare disk space you have

                                                  3. Having the GPU processor checked (or unchecked)

                                                  4. Whether you are using smart previews instead of originals for editing

                                                  5. What your camera raw cache settings are and where they are stored

                                                  6. Corrupted files

                                                   

                                                  The list goes on... Can you go into preferences > performance > system settings and paste them here?

                                                   

                                                  Take a look at Adobe's KB article too in case there is some information here you haven't seen yet:

                                                  Optimize Lightroom performance