5 Replies Latest reply on May 19, 2017 2:42 AM by wilson fooj44446233

    Unable to view preview images and "before" image

    wilson fooj44446233

      Hi there,

      Recently I have encountered a problem whereby when I go into Lightroom, the preview panels are all grey boxes. Also, when I click on "Y" I could not see my before edited images.

      Some information:

      -I'm using a Sony mirrorless camera a6300

      -I created a new catalog

      -I reinstalled Lightroom

      -I had  already purge cache

      Have you guys encountered this problem and is there a solution?

      Thank you! Your help is much appreciated and needed.