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1. Re: Photoshop CS5 and Sierra 10.12.5
c.pfaffenbichler May 17, 2017 7:47 AM (in response to Neil12808)Have you followed these instructions?
Installing Creative Suite on macOS 10.12 (Sierra)
Also you could try using the Cleaner Tool before installing:
Use the Creative Cloud Cleaner Tool to solve installation problems
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2. Re: Photoshop CS5 and Sierra 10.12.5
Neil12808 May 17, 2017 8:10 AM (in response to c.pfaffenbichler)Well, I have done nothing yet! as I said I have the files on the new system but photoshop won't run! I obviously don't want to lose all my photos etc! I just don't know how to go about sorting this problem out!
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3. Re: Photoshop CS5 and Sierra 10.12.5
Neil12808 May 17, 2017 8:14 AM (in response to c.pfaffenbichler)It appears all my photos are on the Mac drive I can see them by aphoto application on the computer! just need to be able to run CS5 really!!
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4. Re: Photoshop CS5 and Sierra 10.12.5
c.pfaffenbichler May 17, 2017 8:25 AM (in response to Neil12808)What do your photographs have to do with whether Photoshop runs?
Have you followed the installation instructions in previous link?
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5. Re: Photoshop CS5 and Sierra 10.12.5
Neil12808 May 17, 2017 8:30 AM (in response to c.pfaffenbichler)Well, I would like to do work on the photos, but I can't because cs5 won't run! It won't let me uninstall!
Photoshop is on the computer already ,it just won't run, that's the problem!!
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6. Re: Photoshop CS5 and Sierra 10.12.5
c.pfaffenbichler May 17, 2017 8:34 AM (in response to Neil12808)Photoshop is on the computer already ,it just won't run, that's the problem!!
Did you properly install it or how exactly did Photoshop get there?
Have you read post 1?
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7. Re: Photoshop CS5 and Sierra 10.12.5
Neil12808 May 17, 2017 8:39 AM (in response to Neil12808)I was advised by Apple support to manually drag files into applications on the new system! So ,this is what I did with photoshop CS5!
Yes I did read post! Obviously,I'm not as cleaver as you!!
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8. Re: Photoshop CS5 and Sierra 10.12.5
c.pfaffenbichler May 17, 2017 8:52 AM (in response to Neil12808)I was advised by Apple support to manually drag files into applications on the new system!
That does not sound like good advice, please try installing the application afresh after removing it cimpletely – I am not sure the Cleaner Tool will succeed in doing that but it should be worth a try.
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9. Re: Photoshop CS5 and Sierra 10.12.5
Neil12808 May 17, 2017 8:57 AM (in response to c.pfaffenbichler)Well,I don't think that's the problem! I am aware that CS5 is problematic with sierra! And it seems to be the exact problem I have, that it won't run, due to a security update!
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10. Re: Photoshop CS5 and Sierra 10.12.5
Neil12808 May 18, 2017 1:34 AM (in response to c.pfaffenbichler)Well, the cleaner tool did nothing for me !!
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11. Re: Photoshop CS5 and Sierra 10.12.5
c.pfaffenbichler May 18, 2017 1:44 AM (in response to Neil12808)After using the Cleaner Tool did you follow the instructions regarding installation?
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12. Re: Photoshop CS5 and Sierra 10.12.5
Neil12808 May 18, 2017 1:46 AM (in response to c.pfaffenbichler)Cleaner tool didn't uninstall any thing!! and the uninstall in adobe doesn't work either!!
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13. Re: Photoshop CS5 and Sierra 10.12.5
Neil12808 May 18, 2017 1:57 AM (in response to c.pfaffenbichler)The creative cloud cleaner tool isn't seeing any of the files on my mac! hence the message fixed 0 files!
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14. Re: Photoshop CS5 and Sierra 10.12.5
c.pfaffenbichler May 18, 2017 2:20 AM (in response to Neil12808)Have you tried installing the application?
If that fails you may want to try manually removing all the components before installing.
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15. Re: Photoshop CS5 and Sierra 10.12.5
Neil12808 May 18, 2017 2:22 AM (in response to c.pfaffenbichler)I am assuming you mean reinstall what is already on the computer!
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16. Re: Photoshop CS5 and Sierra 10.12.5
Neil12808 May 18, 2017 2:29 AM (in response to c.pfaffenbichler).....Also,what about my photo files etc. I may want to work on, how do I install them again?
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17. Re: Photoshop CS5 and Sierra 10.12.5
Neil12808 May 18, 2017 2:33 AM (in response to c.pfaffenbichler)If I do install again, will that overwrite the files already on the computer?
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18. Re: Photoshop CS5 and Sierra 10.12.5
c.pfaffenbichler May 18, 2017 2:34 AM (in response to Neil12808)Also,what about my photo files etc. I may want to work on, how do I install them again?
Photoshop is not a file management- but an image editing application.
Where you stored your photographs is where they should still reside unless you or someone else (re-)moved them or they fell victim to some damage.
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19. Re: Photoshop CS5 and Sierra 10.12.5
Neil12808 May 18, 2017 2:43 AM (in response to c.pfaffenbichler)Ok! I will try to install from the CD! One question, what does mount disk image mean, and what is a DMG file!
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20. Re: Photoshop CS5 and Sierra 10.12.5
Neil12808 May 18, 2017 2:47 AM (in response to c.pfaffenbichler).....Drag the Unix executable to the Terminal.??
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21. Re: Photoshop CS5 and Sierra 10.12.5
c.pfaffenbichler May 18, 2017 2:49 AM (in response to Neil12808)dmg is a Mac Disk Image File.
You should be able to download the files from here
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22. Re: Photoshop CS5 and Sierra 10.12.5
Neil12808 May 18, 2017 2:55 AM (in response to c.pfaffenbichler)I have the original disk here! is that not what I should be using?
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23. Re: Photoshop CS5 and Sierra 10.12.5
Neil12808 May 18, 2017 3:14 AM (in response to c.pfaffenbichler)Can I use the original disk I bought for this install?
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24. Re: Photoshop CS5 and Sierra 10.12.5
Neil12808 May 18, 2017 3:57 AM (in response to c.pfaffenbichler)I have managed to install again from disk ,however it will not update the updates needed for the software! Any ideas??