InDesign CS6 - Very slow to open

[DarrenMcCabe]

We are looking at an issue for a client who is running a iMac (Late 2015)

The Spec is:

OS X EL Capitan  - 10.11.1

3.3GHZ Intel Core i7

16GB RAM (DDR3)

Intel Iris Pro GFX 6200

175Gb Free of 998.9GB (SATA DIsk)

The problem is:

When opening Indesign it is incredibly slow to open.  Timing it on a cold start (after reboot of Mac) it takes > 14 minutes to open.  Once the application has been open, if you close it and open it again then it is more like 30 - 60 seconds to open. 

This is just launching the application itself, it is not opening a file.

This cant be normal can it?

I have so far tried creating a new user profile and things were "better" but not perfect.  About 4 mins to open first time and 30 secs there after

Has anyone got any troubleshooting steps I can try?

Application monitor shows no issue on CPU, Memory, Disk or Network?

[Steve Werner · Accepted solution]

CS6 is not compatible with El Capitan. It's a common problem. There will be no fixes for CS6 and it's no longer sold by Adobe.

The only solutions are: (1) upgrade to InDesign CC, or (2) return to an earlier version of OS X if you can.

[DarrenMcCabe]

Steve thanks so much for the quick and accurate answer.

I have advised the user of your reply.

However I am going to post over at Apple as the issue actually seems to be with more than just inDesign.  Absolutely everything takes 15 mins to open for the first time.  Finder, System Preferences, Mail

Thanks again