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PS Free Trial - Can't Get Past License Agreement

New Here ,
May 17, 2017 May 17, 2017

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I downloaded Photoshop CC's free trial a couple days ago. The Creative Cloud application installed fine, and PS seems to have installed as well, however, when I click on it, the Adobe Software License Agreement pops up and although I hit "agree," about 5 seconds later, the window pops up again. I repeat the process and the window pops up yet again. I have 5 days in my free trial left and I've yet to try it out. I don't know why I can't get past this window and this has never happened to me before on any program.

Does anyone have an advice on what I should do? Thank you

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correct answers 1 Correct answer

Enthusiast , May 17, 2017 May 17, 2017

Please ensure you have the latest version of the Creative Cloud app installed

http://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html

We also have this solution for the having to sign in on every product launch

http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

Thanks,

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Enthusiast ,
May 17, 2017 May 17, 2017

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Please ensure you have the latest version of the Creative Cloud app installed

http://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html

We also have this solution for the having to sign in on every product launch

http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

Thanks,

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