2 Replies Latest reply on May 18, 2017 2:14 PM by przone

    Photoshop SLEEP problem

    przone Level 1

      While working on an image in Photoshop, I want a break, so I click START>SLEEP on Windows 10

       

      When I come back, the image I was working on is gone or - sometimes - shows as 'recovered'

       

      Anyone else?

        • 1. Re: Photoshop SLEEP problem
          JJMack Most Valuable Participant

          That should not happen unless  Photoshop crashes or  your OS crashes or  or Sleep terminates you session.   Is Windows, Photoshop and your Device drivers up to date? If Photoshop shows Recovery documents something failed for Photoshop is not just waking Up it has just been started that is when Photoshop recovers some unsaved changes you made documents.

          2 people found this helpful
          • 2. Re: Photoshop SLEEP problem
            przone Level 1

            Agreed...  everything is up to date. I just checked with a friend in California and he's had the same kind of thing.
            Maybe a mis-communication between Windows 10 and Photoshop CC?
            i.e. The shut down (from the point where Windows decides it's time to go to bed) is simply too fast for Photoshop to dump itself from memory