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With this offer, you are signing up for an annual plan of 10 assets/month where the first month is free and you can cancel risk free within the first month if you do not wish to continue with the subscription.
I've sent you a separate message with additional information.
Thank you for your reply. I understand now that this was a annual subscription plan where the first month was free. This was not what I understood from the way it was advertised/offered, and I'm not sure what the issue was in the communications when I first used those two images, but I'm sure I assumed at the time that I would receive another email notification asking me to cancel or continue the subscription before I was charged.
As a usually happy Adobe customer, I was just taken aback that something like this could happen with a company I trust for transparency with its users. I would have appreciated clear email notifications and monthly receipts, but thank you for the support and help in resolving this matter now.
I will be sure to read every detail more carefully in the future and contact support if anything is in the least bit unclear.
I had the same problem. And I DID cancel my subscription in the first month....then I found out that they have been charging me every month. I am LIVID.
This is a terrible way to do business. Tricking people into paying for something they didn't want.
I DID cancel my subscription in the first month. And now I am subject to 50% of the annual cost just cancel my subscription.
Please, someone contact me. I couldn't be any angrier.