1 Reply Latest reply on May 25, 2017 4:26 AM by meenakshin83966505

    File closes by itself in Android

    sunil.phys Level 1

      I have been reading a password protected file opened from Dropbox. This file closed by itself several times without notice! What is happening?

        • 1. Re: File closes by itself in Android
          meenakshin83966505 Adobe Employee

          Hi sunil.phys,

           

          Sorry for the delay in response.

           

          Please check if the application is updated to the latest patch released.

          Could you please confirm if it is the file that close or the application.

          Did you check if you experience the issue with other files as well?

          What is the dot version of Adobe Acrobat Reader and OS installed on your device?

           

          Please keep posting us, so we can help you with the issue.

           

           

          Regards,

          Meenakshi