4 Replies Latest reply on Jul 20, 2017 4:00 PM by Kevin-Monahan

    After effects crash when relink material on other machine.

    StefiIsabella

      Hello, I've this kind of problem with the latest update of after effects 14.2: When I try to relink files on another machine after effects crash.

      To go on with my work, I need to save as a prior version, then relink files, then reopen with the new version.  Everytime, 3 time a day!!

       

      Someone can help me?

       

      thanks

      ciao

      Stefania

        • 1. Re: After effects crash when relink material on other machine.
          Mylenium Most Valuable Participant

          Without actual exact system information and details about what footage you use, where it's stored etc. nobody can tell you much.

           

          Mylenium

          • 2. Re: After effects crash when relink material on other machine.
            StefiIsabella Level 1

            Yes, of course...sorry.

            I work with an Imac 5K System El capitain vrs 10.11.1   intel  i7  32gb ram. Materials are various format, photos in jpeg, video mxf, appleProRes, Hd, 2K, 3K.. But the most are photos.

            Files are stored on Pegasus Promise 12TB thunderbolt.

             

            Prj is stored on a GDrive 4TB thunderbolt.

            The other machine is an oldest Imac, but the problem is the same even from a macbookpro.

             

            thanks

            Stefania

            • 3. Re: After effects crash when relink material on other machine.
              StefiIsabella Level 1
              Process:           After Effects [5711]
              Path:              /Applications/Adobe After Effects CC 2017/Adobe After Effects CC 2017.app/Contents/MacOS/After Effects
              Identifier:        com.adobe.AfterEffects
              Version:           14.2 (14.2)
              Code Type:         X86-64 (Native)
              Parent Process:    ??? [1]
              Responsible:       After Effects [5711]
              User ID:           501

               

              Date/Time:         2017-05-19 20:08:47.372 +0200
              OS Version:        Mac OS X 10.11.3 (15D21)
              Report Version:    11
              Anonymous UUID:    2B68C285-616B-B8D3-CEEE-FD247DBC2A76

               

               

              Time Awake Since Boot: 39000 seconds

               

              System Integrity Protection: enabled

               

              Crashed Thread:    0  Dispatch queue: com.apple.main-thread

               

              Exception Type:    EXC_CRASH (SIGABRT)
              Exception Codes:   0x0000000000000000, 0x0000000000000000
              Exception Note:    EXC_CORPSE_NOTIFY

               

              Application Specific Information:

              abort() called

              *** error for object 0x7fb41060b018: incorrect checksum for freed object - object was probably modified after being freed.

               

               

              Global Trace Buffer (reverse chronological seconds):

              66.859268CFNetwork            0x00007fff8994fa5b TCP Conn 0x7fb448391560 SSL Handshake DONE
              • 4. Re: After effects crash when relink material on other machine.
                Kevin-Monahan Adobe Employee

                Hi StefiIsabella,

                Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

                 

                Thanks,

                Kevin