20 Replies Latest reply on Jul 11, 2017 2:05 PM by davescm

    Lightroom crashes every time in Develop module

    matthewh45138404 Level 1

      Hi

       

      Every time I go into the develop module Lightroom crashes. This has been happening for 4 days now, both before and after the recent Windows 10 update. I have done the following to try and resolve the issue:

       

      • Made sure all Adobe products are up to date
      • Updated GPU and all other drivers
      • Reset preferences
      • Disable all plug ins
      • Increased Cache size to 10Gb and then 20Gb

       

      I have tried all the above and the problem persists. My system specs are

       

      Radeon Software Version - 17.4.4

      Graphics Chipset - AMD Radeon R9 200 Series

      Memory Size - 4096 MB

      Memory Type - GDDR5

      Core Clock - 1000 MHz

      Windows Version - Windows 10 (64 bit)

      System Memory - 16 GB

      CPU Type - Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz

      1Tb SSD

       

      I have never had a problem with Lightroom in 7 years of using it. However, this has stopped my work in its tracks. I am a professional photographer and all my eggs are in this basket!

       

      If anyone else is having this problem or can suggest a solution the help would be very much appreciated.