Over the past week or two Lightroom has been crashing every time I exit, regardless if I do a backup or not. Here's the crash report:
Problem Event Name: APPCRASH
Application Name: lightroom.exe
Application Version: 220.127.116.11
Application Timestamp: 58b68ac4
Fault Module Name: Vulcan.dll
Fault Module Version: 18.104.22.168
Fault Module Timestamp: 58b689f1
Exception Code: c0000005
Exception Offset: 0000000000004958
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: d4de
Additional Information 2: d4de81dfe6eaaf3d89f73606d8cc6b2f
Additional Information 3: e2a7
Additional Information 4: e2a726b74b913d5162443dbfa12577f7
Any help is very much appreciated.
Thanks for reaching out and providing the crash report.
As per the report, you haven't updated Lightroom to the latest version 6.10.
Please update to the latest version Keep your Lightroom version up to date
I have this problem with 6.10 with the exact same crash report for vulcan.dll. There's nothing in the release notes indicating that the newer versions fix the problem. Nevertheless, I've upgraded to 6.12 and the problem persists. Solution?