1 Reply Latest reply on May 19, 2017 10:30 AM by Akash Sharma

    Lightroom crashes on exit every time!

    White.Eagle Level 1

      Hi Folks,

       

      Over the past week or two Lightroom has been crashing every time I exit, regardless if I do a backup or not.  Here's the crash report:

       

      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: lightroom.exe

        Application Version: 6.9.0.10

        Application Timestamp: 58b68ac4

        Fault Module Name: Vulcan.dll

        Fault Module Version: 6.9.0.10

        Fault Module Timestamp: 58b689f1

        Exception Code: c0000005

        Exception Offset: 0000000000004958

        OS Version: 6.1.7601.2.1.0.256.48

        Locale ID: 1033

        Additional Information 1: d4de

        Additional Information 2: d4de81dfe6eaaf3d89f73606d8cc6b2f

        Additional Information 3: e2a7

        Additional Information 4: e2a726b74b913d5162443dbfa12577f7

       

      Any help is very much appreciated.

       

      Bruce