6 Replies Latest reply on May 21, 2017 6:59 PM by BarbBinder

    all that money and now nothing

    bobc98484132

      thanks adobe

       

      it is now easier to get a bootleg copy of Photoshop cs2 with a serial number than use my purchased cd.

      I also purchased

      pro 1 upgraded to 2 and then c3

      after affects

      dream weaver

       

      can not believe you people screwed me out of these programs.

      I did try to go on this site to get cs2 and pro, of course no serial number when I downloaded from your site.

      vey mad about this, will never buy fro you again!!!! 

        • 1. Re: all that money and now nothing
          John Waller Adobe Community Professional & MVP

          Which exact Adobe software are you trying to install? Do you have a valid serial number for it?

           

          Which operating system are you trying to install on?

           

          What problem are you having?

          • 2. Re: all that money and now nothing
            bobc98484132 Level 1

            today I tried to put Photoshop cs2 and premiere pro on my new computer with windows 10. I do have both serial numbers.

            it will not activate because these programs are no longer supported by adobe.

            • 3. Re: all that money and now nothing
              BarbBinder Adobe Community Professional

              Take a look at this thread—it addresses this exact issue.

              "Activation server unavailable" error in Adobe CS2, Acrobat 7, and Audition 3

               

              Now, be forewarned that CS2 was released in 2005, and Windows 10 was released in 2015, so there are no guarantees that CS2 will run properly on Win10. It was supported on Microsoft® Windows® 2000 with Service Pack 4, or Windows XP with Service Pack 1 or 2. If you run into issues, you will be on your own, because CS2 has long since reached end of life.

              • 4. Re: all that money and now nothing
                bobc98484132 Level 1

                been there, did not give me a serial number.

                 

                cs2 has long since reached end of life?

                i spent a lot of money on these programs and this is what you tell me.

                truly unbelievable the way adobe/you are treating this as no big deal.

                i have other adobe programs too, perhaps they have ran their course as well, no need for upgrades!!

                you definitely just lost a costumer with this kind of bs, not wise to talk down to customer.

                • 5. Re: all that money and now nothing
                  John Waller Adobe Community Professional & MVP

                  Please calm down and listen. Ranting does not help. If you have valid serial numbers then you can reinstall the software.

                   

                  CS2 is a special case. The activation server was shut down many years ago but special serial numbers have been provided.

                   

                  bobc98484132  wrote

                   

                  been there, did not give me a serial number.

                  Look again. It's there.

                   

                  1. Go back to the link provided above
                  2. Click Download and install CS2 applications
                  3. Click the link in step 2 Download Acrobat and CS2 products
                  4. On the next page click "I accept"
                  5. Click English
                  6. Download links and serial number are revealed

                  cs2.png

                  1 person found this helpful
                  • 6. Re: all that money and now nothing
                    BarbBinder Adobe Community Professional

                    Hi Bob:

                     

                    The link I sent you to will allow you to download a version of CS2 that does not need activation. Note the second heading on the page: "Uninstall CS2 version and install a version that does not require activation". Be sure to follow the steps outlined there—which includes uninstalling your version (which requires activation) and installing one that does not.

                     

                    As a heads up, this is a user-to-user forum, and I am a user, like you. A number of us volunteer on the forum to answer other user's questions on the software in our spare time. I don't work for Adobe, so I can't do anything to make this easier for you, other than direct you to the CS2 download, and let you know that I am sorry you are frustrated.

                     

                    I wish you the best,

                     

                    ~Barb