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Won't Install

New Here ,
May 21, 2017 May 21, 2017

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I was trying to download After effects on my school laptop and it was downloading until 25% when it stopped. It stopped when the wifi wasn't on. So I stopped the installation, delete Adobe Cloud and tried to download it again but it won't work. I even made a new a account and paid again for it but it won't download, I even pressed try again lots of times. All that pops up is After_Effects_Set-Up(4).exe. Please help.

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LEGEND ,
May 21, 2017 May 21, 2017

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Nobody can tell you anything without exact system info or other technical details. Start by reading this:

Troubleshoot Adobe Creative Cloud download and install issues

Mylenium

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Adobe Employee ,
Jul 21, 2017 Jul 21, 2017

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Still having trouble, Hea? Please let us know if you need help.

Thanks,
Kevin

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