1 Reply Latest reply on May 23, 2017 4:36 PM by Pepe2534

    No sound after windows 10 update on premiere elements

    Pepe2534

      Updated windows 10, and now no sound on premiere elements editor. Still hear sound with any other sound program (napster, etc.) AND still hear sound on opening clip on Organizer.

       

      Have checked preferences>audio hardware a zillion times. Only shows appropriate speakers. I even switched to bluetooth speaker and won't work.

      Uninstalled premiere elements and reinstalled to no avail.

       

      help!

       

      (have seen other posts but they did not include all the attempts I describe above. one says fixed after sound card replaced... but with other programs on computer working, I hope I don't have to do that.

      thanks