Hoping the forum can help as I am pretty desperate now.
I am using Windows 10 and Adobe Premiere Elements 14. I recently had to reinstall AP and since then cannot open a project to carry on working on it.
However when I try to do it I get the message – “File Import Failure. This type of file is not supported” Also reference to maybe not having the right codec
The files are still sitting in the directory they always were which is the one AP sets up on my drive when installing. No external drives involved.
Thanks to these forums these are the things I have tried –
Would really appreciate help here as what works for others does not seem to work for me.
What is the source of the video?
Premiere Elements does not like variable frame rates. Some phones are now recording in variable frame rates. If this is the issue, a fix is to run the footage through Handbrake and make it into a fixed frame rate.
To be sure, you can use the app mediainfo to see what the file specifications.
Good luck with your project.