6 Replies Latest reply on May 25, 2017 4:37 AM by Akash Sharma

    Auto recovery - no folder, no recovery

    M_Schloegl Level 1

      Hello again,


      I've recently switched to Photoshop CC - also because of the magnificent auto recovery I've experenced on a PC at my workplace. Now, as "Select and Mask" has successfully BSODd my computer several times and there never was any recovery happening. I also found out there's no Autorecovery folder in the User profile.


      Now, I've lived without any recovery since 1997, so I'm ready to take it, but is there a way to activate this feature? It seems activated in the preferences, but obviously isn't working.


      Please advise.




      [Moved from the Lounge (which is where you can "connect with your peers" from across all of Adobe's products for conversations that don't directly relate to help and support) to a product-specific support forum - moderator]