Track Changes are viewed differently in InDesign than in InCopy. I think you'd have to enable the Track Changes as they are made in InDesign, not just before export. You also would need to go to File > User and set your user name.
In InDesign, you turn on Track Changes in the Track Changes panel (Window > Editorial > Track Changes). You view track changes when your cursor is in a story, then you choose Edit > Edit in Story Editor. The changes are viewed in the Story Editor.
Hi Steve, thanks for your reply.
My problem is that the option to Enable the track changes is never available no matter what i do. I have a offline version of Indesign, as in it's not connected to Creative Cloud online. I work for a large company who have an enterprise license of Adobe. Do you think the issue is something to do with that?
That somehow doesn't seem likely. Track Changes works the same in InDesign CC (part of Creative Cloud) the same as in InDesign CS6 (before CC).
I'd try restoring your InDesign preferences (if it's happening in all documents)
Or, if only one document, save the document as IDML to deal with corruption:
I have indeed seen InCopy features disabled in enterprise installations. It’s reasonable to at least explore that avenue.
Are the other InCopy features available?
Thanks both for your replies, I can't seem to find out what the problem is. It works on some machine's in our studio and not others. We are investigating, if I find a solution I will let you know