2 Replies Latest reply on May 22, 2017 11:22 PM by marcob12933533

    premiere elements 15 doesn't start


      downloaded the trial version of premiere a photoshop elements 15. All is ok and the software is installed and if I click to the manager the splash screen appear, but when I'm trying to click the editor I can see the blue bar moving and after about 1 minute the bar disappear and the editor don't work.

      I tested all the possibilities found here but nothing has resolved the issue. I tried also to disinstall and reinstall them after stopping of all programs in background.... NOTHING.

      what I have to do?

      thx in advance.

      using windows 10 8 gb ram and nvidia gpu