Your screenshot is too small for me to read.
What does the error message say?
Here a bigger screen shot.
I have worked on the problem on my own, and my conclusion is that it is the
Moviefile that is not correct.
Premiere can work with never files form the same Drone Camera, so i hope i
will not see this problem in the future
The text in the dialog box is.
*This type of file is not supported, or the required codex is not
2017-05-23 19:06 GMT+02:00 Peru Bob <firstname.lastname@example.org>:
Videoedditor wil not accept my file? created by Peru Bob
<https://forums.adobe.com/people/Peru+Bob> in Premiere Elements - View
the full discussion <https://forums.adobe.com/message/9532163#9532163>
Do you have Quicktime installed?
Yes QuickTime is installed.
I think we should leave it. The problem was only on one file, and I have
made a new one.
Thank you for your help
2017-05-23 23:04 GMT+02:00 Ann Bens <email@example.com>:
Videoedditor wil not accept my file? created by Ann Bens
<https://forums.adobe.com/people/Ann+Bens> in Premiere Elements - View
the full discussion <https://forums.adobe.com/message/9532805#9532805>