That's it? Nothing but silence from Adobe.
Just deal with it?
This is a user forum, not a place to get technical assistance from "Adobe". There are likely wayyyyy too many possible variables for someone to take a guess at what is causing your issue. Contact Adobe phone support and let them take remote control of your system and attempt to trouble shoot. Click the Adobe logo at the upper left of the page. That will take you to your account page where, if you look carefully, you will see a little icon of a telephone operator and the words "contact us".
Thanks for playing the game of life.
Thanks for the info. Appreciate it. (sorry for the delay, but just now seeing your response)
do you have any fonts that you have installed? AE wouldn't start for me for a while, but i uninstalled fonts and it opened? weird thing, but try it.
Yes, I have installed a few other fonts, about a year ago. Didn't have this issue with the prior version, though. Plus, I am using one of those fonts in a Pr/Ae project I am currently working on.
As I mentioned in another thread, I can now open Ae as long as it is the first app I open after starting my system in the morning. As long as I leave it open, along with Pr, I can at least get my work done.
I see there is another Ae update available now; maybe that will improve things a bit. If all else fails, after I complete my current project, I will uninstall the fonts to see if that works.
Thanks for the suggestion!!