1 Reply Latest reply on May 25, 2017 11:47 AM by Sahil.Chawla

    Photoshop CC 2017 , Change Graphics Processor is Greyed out

    shreedevis95047190

      Hello All,

      I am using Photoshop CC on a Virtual Machine (Windows Server 2012 R2)

      I know photoshop is widely tested on VM's , but it would be great if someone could help me with the below issue.

       

      I am unable to change my GPU settings, It greyed out

      After I run the Sniffer Tool , Below is the OUTPUT

       

      C:\Program Files\Adobe\Adobe Photoshop CC 2017>sniffer.exe

      Tester="Photoshop"

      snifferStart="2017-05-23_18:51:52"

      AIFCoreInitialized=1

      AIFOGLInitialized=1

      OGLContextCreated=1

      NumGLGPUs=1

      exception: Cannot determine OGL version

      NumCLGPUs=1

      clgpu[0].CLPlatformVersion="2.0 "

      clgpu[0].CLDeviceVersion="2.0 "

      clgpu[0].IsIntegratedCLGPU=1

      clgpu[0].CLMemoryMB=8180

      clgpu[0].CLName="Intel(R) Iris(TM) Pro Graphics P580"

      clgpu[0].CLVendor="Intel(R) Corporation"

      clgpu[0].CLVendorID=32902

      clgpu[0].CLDriverVersion="21.20.16.4542"

      clgpu[0].CUDASupported=0

      clgpu[0].CLBandwidth=2.09928e+10

      clgpu[0].CLCompute=177.476

      NumNativeGPUs=0

      snifferEnd="2017-05-23_18:51:53"

       

      C:\Program Files\Adobe\Adobe Photoshop CC 2017>

       

      PS: I have installed one of the latest graphics drivers ..... and other applications installed on the same system, are able to detect the Graphics Card

       

      Kindly can you help