17 Replies Latest reply on May 25, 2017 11:53 PM by Abambo

    In Design crashing when trying to open large file

    theresaw95383599

      Hello!

       

      I am trying to open a rather large catalog file in InDesign (2.27 GB). Every time I attempt to open it, it fails and crashes InDesign with a message about a serious error being detected. I have tried uninstalling and re-installing InDesign and clearing my cache - neither have worked. I have tried opening the file from two different source (my hard drive and my external drive) with the same result. The first time I tried opening it after re-installing InDesign, there was a progress bar indicting that it was converting the file - thought the file is the same type (2017) as the version I'm running. Any ideas what could be the problem? Is my file corrupt? And if it is, is there an option for recovering it?

       

      Many thanks in advance for any thoughts or help you have to offer!

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