0 Replies Latest reply on May 26, 2017 9:20 AM by diya_Qud

    I need to access my ebook on laptop and mobile




      Anybody can help me with this mess.


      I can't access the ebook on both devices with ADE.


      First I have authorized the laptop with my adobe ID.

      Second, I have authorized the mobile with my adobe ID.

      Third, I downloaded the book from the book issuer on my laptop.


      BUT, whenever I try to add the downloaded ebook to ADE, it gives me error: the LIC_FULFILLED_BY_ANOTHER_USER, because I was able to read the book when I authorized the laptop without adobe ID, before.


      so now I can't access the book with any authorization on any device.


      Please help