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I have been really struggling recently with importing a basic obj model, when trying to import any .OBJ model, it hasnt worked. I am currently using 64 bit windows 10, with the latest drivers for my graphics card, and the latest version of adobe photoshop
these are my current settings:
I have seen online people suggesting that increasing the ram and stuff like that could fix it, but as you can see, my system exceeds the requirements necessary for 3d to operate. There are no newer versions of adobe photoshop available, and every time I try to open an OBJ file i get this message:
this happens with any OBJ file, any FBX file or any MTL file. I havent tried any other 3d file formats.
weirdly enough, the file icons show the photoshop icon
I am just wondering how i could go about fixing it. I would much rather have a definite answer than just a load of guesses, but i am pretty desperate at this point, so if you have any ideas that may work, i am more than willing to try them out.
Thanks a tonne for the help. - Sam
System information for anyone that needs it:
OS Name | Microsoft Windows 10 Home |
Version | 10.0.14393 Build 14393 |
Other OS Description | Not Available |
OS Manufacturer | Microsoft Corporation |
System Name | Sam |
System Manufacturer | System manufacturer |
System Model | System Product Name |
System Type | x64-based PC |
System SKU | SKU |
Processor | Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s) |
BIOS Version/Date | American Megatrends Inc. 1805, 5/13/2016 |
SMBIOS Version | 3.0 |
Embedded Controller Version | 255.255 |
BIOS Mode | UEFI |
BaseBoard Manufacturer | ASUSTeK COMPUTER INC. |
BaseBoard Model | Not Available |
BaseBoard Name | Base Board |
Platform Role | Desktop |
Secure Boot State | On |
PCR7 Configuration | Binding Not Possible |
Windows Directory | C:\WINDOWS |
System Directory | C:\WINDOWS\system32 |
Boot Device | \Device\HarddiskVolume1 |
Locale | United States |
Hardware Abstraction Layer | Version = "10.0.14393.206" |
User Name | Sam |
Time Zone | GMT Daylight Time |
Installed Physical Memory (RAM) | 32.0 GB |
Total Physical Memory | 31.9 GB |
Available Physical Memory | 22.1 GB |
Total Virtual Memory | 44.7 GB |
Available Virtual Memory | 32.0 GB |
Page File Space | 12.7 GB |
Page File | C:\pagefile.sys |
Hyper-V - VM Monitor Mode Extensions | Yes |
Hyper-V - Second Level Address Translation Extensions | Yes |
Hyper-V - Virtualization Enabled in Firmware | No |
Hyper-V - Data Execution Protection | Yes |
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Hi
Can you paste the rest of your system info (your screenshot was only part of it)
Just go to Help - System info - copy and then paste it here
Dave
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im not really sure where i can get the rest of it, when on the system info all i get is:
if you want me to go on one of the specific categories on the left, i can do so, its just there are so many categories, and most of them probably aren't very useful to you.
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Within Photoshop, go to menu Help > System info press the Copy button and then paste into your forum post
Dave
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from this i have noticed that the "Free memory" is significantly lower that yours, and the "Highbeam" is enabled. not really sure if that could be causing the problem, or how to change that.
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What you are doing is uploading a screengrab of the System Info dialog.
After clicking on Copy, click in this reply box and press Ctrl v whch will paste the entire contents here.
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Adobe Photoshop Version: 2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967 x64
Number of Launches: 8
Version: 10 or greater
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 4008 MHz
Built-in memory: 32707 MB
Free memory: 2 MB
Memory available to Photoshop: 29499 MB
Memory used by Photoshop: 70 %
History Thumbnails: Enabled.
Touch Bar: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="NVIDIA GeForce GTX 960"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="22.21.13.8189"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GTX 960/PCIe/SSE2"
glgpu[0].GLRendererID=5121
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_274d0ab8ee30c459\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_274d0ab8ee30c459\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_274d0ab8ee30c459\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_274d0ab8ee30c459\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_274d0ab8ee30c459\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_274d0ab8ee30c459\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_274d0ab8ee30c459\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_274d0ab8ee30c459\nvldumd.dll"
glgpu[0].GLDriverDate="20170419000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=4096
clgpu[0].CLName="GeForce GTX 960"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="381.89"
clgpu[0].CLBandwidth=8.21073e+10
clgpu[0].CLCompute=1039.71
License Type: Perpetual
Serial number: 91198701560031595861
GUIDBucket:
bucket: 25
test: control
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\
Temporary file path: C:\Users\wolfm\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 1.82T, 676.2G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2017/01/26-01:10:02 79.579975 79.579975
AdbePM.dll PatchMatch 2016/11/03:19:48:57 1.578146 1.578146
AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0
AdobeOwl.dll Adobe Owl 5.2.11
AdobePDFL.dll PDFL 2016/08/10-16:53:20 79.195992 79.195992
AdobePIP.dll Adobe Product Improvement Program 7.4.1.60.45263
AdobeSVGAGM.dll AdobeSVGAGM 79.579975 79.579975
AdobeXMP.dll Adobe XMP Core 2016/09/14-01:09:01 79.159824 79.159824
AdobeXMPFiles.dll Adobe XMP Files 2016/09/14-01:09:01 79.159824 79.159824
AdobeXMPScript.dll Adobe XMP Script 2016/09/14-01:09:01 79.159824 79.159824
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2017/01/26-01:10:02 79.579975 79.579975
ahclient.dll AdobeHelp Dynamic Link Library 2.2.0.1
AIDE.dll AIDE 2016/05/27-01:08:49 79.574279 79.574279
amtlib.dll AMTLib (64 Bit) 10.0.0.119 BuildVersion: 10.0; BuildDate: Thu Dec 22 2016 3:0:7) 1.000000
ARE.dll ARE 2017/01/26-01:10:02 79.579975 79.579975
AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390
AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390
Bib.dll BIB 2017/01/26-01:10:02 79.579975 79.579975
BIBUtils.dll BIBUtils 2017/01/26-01:10:02 79.579975 79.579975
boost_date_time.dll photoshopdva 10.0.0
boost_signals.dll photoshopdva 10.0.0
boost_system.dll photoshopdva 10.0.0
boost_threads.dll photoshopdva 10.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1
CoolType.dll CoolType 2017/01/26-01:10:02 79.579975 79.579975
dnssd.dll Bonjour 3,0,0,2
dvaaudiodevice.dll photoshopdva 10.0.0
dvacore.dll photoshopdva 10.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 10.0.0
dvamediatypes.dll photoshopdva 10.0.0
dvametadata.dll photoshopdva 10.0.0
dvametadataapi.dll photoshopdva 10.0.0
dvametadataui.dll photoshopdva 10.0.0
dvaplayer.dll photoshopdva 10.0.0
dvatransport.dll photoshopdva 10.0.0
dvaui.dll photoshopdva 10.0.0
dvaunittesting.dll photoshopdva 10.0.0
dynamiclink.dll photoshopdva 10.0.0
ExtendScript.dll ExtendScript 2016/12/13-13:10:33 80.1089815 80.1089815
icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 10.0.0.11
JP2KLib.dll JP2KLib 2017/04/05-14:24:38 79.266006 79.266006
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.4.1.60.45263
mediacoreif.dll photoshopdva 10.0.0
MPS.dll MPS 2016/09/14-15:20:26 79.577269 79.577269
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2017 18.1.1
Plugin.dll Adobe Photoshop CC 2017 18.1.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 7.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 7.0.0.67
PSArt.dll Adobe Photoshop CC 2017 18.1.1
PSViews.dll Adobe Photoshop CC 2017 18.1.1
SCCore.dll ScCore 2016/12/13-13:10:33 80.1089815 80.1089815
SVGRE.dll SVGRE 79.579975 79.579975
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 4, 2016, 0412
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 4, 2016, 0412
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1
VulcanControl.dll Vulcan Application Control Library 5.3.0.16
VulcanMessage5.dll Vulcan Message Library 5.3.0.16
WRServices.dll WRServices Thu Jan 07 2016 04:50:10 Build 0.21960 0.21960
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
Accented Edges 18.1.1 - from the file “Filter Gallery”
Adaptive Wide Angle 18.1.1 - from the file “Adaptive Wide Angle”
Angled Strokes 18.1.1 - from the file “Filter Gallery”
Average 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Average”
Bas Relief 18.1.1 - from the file “Filter Gallery”
BMP 18.1.1 - from the file “Standard MultiPlugin”
Camera Raw 9.10.1 - from the file “Camera Raw”
Camera Raw Filter 9.10.1 - from the file “Camera Raw”
Chalk && Charcoal 18.1.1 - from the file “Filter Gallery”
Charcoal 18.1.1 - from the file “Filter Gallery”
Chrome 18.1.1 - from the file “Filter Gallery”
Cineon 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Cineon”
Clouds 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Clouds”
Collada 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”
Color Halftone 18.1.1 - from the file “Standard MultiPlugin”
Colored Pencil 18.1.1 - from the file “Filter Gallery”
CompuServe GIF 18.1.1 - from the file “Standard MultiPlugin”
Conté Crayon 18.1.1 - from the file “Filter Gallery”
Craquelure 18.1.1 - from the file “Filter Gallery”
Crop and Straighten Photos 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “CropPhotosAuto”
Crop and Straighten Photos Filter 18.1.1 - from the file “Standard MultiPlugin”
Crosshatch 18.1.1 - from the file “Filter Gallery”
Crystallize 18.1.1 - from the file “Standard MultiPlugin”
Cutout 18.1.1 - from the file “Filter Gallery”
Dark Strokes 18.1.1 - from the file “Filter Gallery”
De-Interlace 18.1.1 - from the file “Standard MultiPlugin”
Difference Clouds 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Clouds”
Diffuse Glow 18.1.1 - from the file “Filter Gallery”
Displace 18.1.1 - from the file “Standard MultiPlugin”
Dry Brush 18.1.1 - from the file “Filter Gallery”
Eazel Acquire 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “EazelAcquire”
Export Color Lookup Tables 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Export3DLUT”
Extrude 18.1.1 - from the file “Standard MultiPlugin”
FastCore Routines 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “FastCore”
Fibers 18.1.1 - from the file “Standard MultiPlugin”
Film Grain 18.1.1 - from the file “Filter Gallery”
Filter Gallery 18.1.1 - from the file “Filter Gallery”
Fresco 18.1.1 - from the file “Filter Gallery”
Glass 18.1.1 - from the file “Filter Gallery”
Glowing Edges 18.1.1 - from the file “Filter Gallery”
Grain 18.1.1 - from the file “Filter Gallery”
Graphic Pen 18.1.1 - from the file “Filter Gallery”
Halftone Pattern 18.1.1 - from the file “Filter Gallery”
HDRMergeUI 18.1.1 - from the file “HDRMergeUI”
HSB/HSL 18.1.1 - from the file “Standard MultiPlugin”
IFF Format 18.1.1 - from the file “Standard MultiPlugin”
Ink Outlines 18.1.1 - from the file “Filter Gallery”
JPEG 2000 18.1.1 - from the file “JPEG2000”
Lens Blur 18.1.1 - from the file “Lens Blur”
Lens Correction 18.1.1 - from the file “Lens Correction”
Lens Flare 18.1.1 - from the file “Standard MultiPlugin”
Liquify 18.1.1 - from the file “Liquify”
Matlab Operation 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “ChannelPort”
Measurement Core 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “MeasurementCore.8me”
Mezzotint 18.1.1 - from the file “Standard MultiPlugin”
MMXCore Routines 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “MMXCore”
Mosaic Tiles 18.1.1 - from the file “Filter Gallery”
Multiprocessor Support 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “MultiProcessor Support”
Neon Glow 18.1.1 - from the file “Filter Gallery”
Note Paper 18.1.1 - from the file “Filter Gallery”
NTSC Colors 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “NTSC Colors”
Ocean Ripple 18.1.1 - from the file “Filter Gallery”
OpenEXR 18.1.1 - from the file “Standard MultiPlugin”
Paint Daubs 18.1.1 - from the file “Filter Gallery”
Palette Knife 18.1.1 - from the file “Filter Gallery”
Patchwork 18.1.1 - from the file “Filter Gallery”
Paths to Illustrator 18.1.1 - from the file “Standard MultiPlugin”
PCX 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “PCX”
Photocopy 18.1.1 - from the file “Filter Gallery”
Photoshop 3D Engine 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Photoshop3DEngine”
Photoshop Touch 14.0 - from the file “PSDX”
Picture Package Filter 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “ChannelPort”
Pinch 18.1.1 - from the file “Standard MultiPlugin”
Pixar 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Pixar”
Plaster 18.1.1 - from the file “Filter Gallery”
Plastic Wrap 18.1.1 - from the file “Filter Gallery”
PNG 18.1.1 - from the file “Standard MultiPlugin”
Pointillize 18.1.1 - from the file “Standard MultiPlugin”
Polar Coordinates 18.1.1 - from the file “Standard MultiPlugin”
Portable Bit Map 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “PBM”
Poster Edges 18.1.1 - from the file “Filter Gallery”
Radial Blur 18.1.1 - from the file “Standard MultiPlugin”
Radiance 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Radiance”
Render Color Lookup Grid 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Export3DLUT”
Reticulation 18.1.1 - from the file “Filter Gallery”
Ripple 18.1.1 - from the file “Standard MultiPlugin”
Rough Pastels 18.1.1 - from the file “Filter Gallery”
Save for Web 18.1.1 - from the file “Save for Web”
ScriptingSupport 18.1.1 - from the file “ScriptingSupport”
Shake Reduction 18.1.1 - from the file “Shake Reduction”
Shear 18.1.1 - from the file “Standard MultiPlugin”
Smart Blur 18.1.1 - from the file “Standard MultiPlugin”
Smudge Stick 18.1.1 - from the file “Filter Gallery”
Solarize 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Solarize”
Spaces 18.1.1 - from the file “Spaces”
Spatter 18.1.1 - from the file “Filter Gallery”
Spherize 18.1.1 - from the file “Standard MultiPlugin”
Sponge 18.1.1 - from the file “Filter Gallery”
Sprayed Strokes 18.1.1 - from the file “Filter Gallery”
Stained Glass 18.1.1 - from the file “Filter Gallery”
Stamp 18.1.1 - from the file “Filter Gallery”
Sumi-e 18.1.1 - from the file “Filter Gallery”
Targa 18.1.1 - from the file “Standard MultiPlugin”
Texturizer 18.1.1 - from the file “Filter Gallery”
Tiles 18.1.1 - from the file “Standard MultiPlugin”
Torn Edges 18.1.1 - from the file “Filter Gallery”
Twirl 18.1.1 - from the file “Standard MultiPlugin”
Underpainting 18.1.1 - from the file “Filter Gallery”
Vanishing Point 18.1.1 - from the file “VanishingPoint”
Water Paper 18.1.1 - from the file “Filter Gallery”
Watercolor 18.1.1 - from the file “Filter Gallery”
Wave 18.1.1 - from the file “Standard MultiPlugin”
WIA Support 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “WIASupport”
Wind 18.1.1 - from the file “Standard MultiPlugin”
Wireless Bitmap 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “WBMP”
ZigZag 18.1.1 - from the file “Standard MultiPlugin”
Optional and third party plug-ins: NONE
Duplicate and Disabled plug-ins:
3D Studio 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”
Dicom 18.1.1 - from the file “Dicom”
Entropy 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”
Flash 3D 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”
Google Earth 4 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”
IGES 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”
Kurtosis 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”
Maximum 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”
Mean 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”
Median 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”
Minimum 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”
PLY 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”
PRC 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”
Range 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”
Skewness 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”
Standard Deviation 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”
STL 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”
Summation 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”
U3D 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”
Variance 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”
Virtual Reality Modeling Language | VRML 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”
Wavefront|OBJ 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”
Plug-ins that failed to load: NONE
Extensions:
com.adobe.inapp.purchase 2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”
Libraries 2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
Device Preview 1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSPanel\panel.html”
com.adobe.preview.loader 1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSLoader\loader.html”
Export As 3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
Installed TWAIN devices: NONE
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samg57315709 wrote
Adobe Photoshop Version: 2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967 x64
............
License Type: Perpetual...................
I am sorry but I cannot help you further. You appear to have a non genuine copy of Photoshop. Amongst other things wrong in your system info the license type is Perpetual whereas Photoshop CC is only available as subscription. My advice is purchase a genuine subscription.
Dave
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fair enough. i did have a genuine subscription on my laptop, however when upgrading to a new pc, i had trouble transferring my account and all that. ill probably be back in this thread next month when i can afford to switch the license to this account.
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actually, to do what i want to do with photoshop, i need to be able to access 3d features, when i buy photoshop will you be able to assure me that it is possible for me to use these features/ repair my current version, because i really see no reason for me to want to buy photoshop on this computer if i cant actually fix it. I dont want you to tell me how to fix it or anything, seeing as i dont have a genuine copy on this pc/account but i am just wondering if it would be possible for me to fix it when/if i buy it. thanks.
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Hi.
I do not work for Adobe, I am a Photoshop user and I have never run a non genuine copy so I cannot guarantee anything, However I would recommend :
1. Delete the non genuine copy
2. Download and run the CC cleaner tool Use the Creative Cloud Cleaner Tool to solve installation problems
3. Download and run the installation of a genuine copy
Note- the best value at present for Photoshop alone is the Photography pan which gets you Adobe Photoshop and Lightroom for less than the price of Photoshop standalone.
Dave
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ok, thanks. ill bookmark this page and come back to it in a couple of days when i buy the genuine copy. Thanks.