8 Replies Latest reply on May 31, 2017 12:25 PM by Nexahs1138

    Quicktime not installed in CS6 Windows 10

    xanderusa

      Hi, I work in social media and I recently started my own business. After knocking a lot of doors I finally got my first contract that needs to be brought out on Wednesday. And when I open my AE to start this gig guess what. I got a  "Quicktime not installed...." thing. Just to let you know,  I've read plenty of cyclical threads here troubleshooting QuickTime errors with After Effects CS5, CS5.5, CS6, and CC | Creative Cloud blog by Adobe So I started the first solution on installing the last version of quicktime tha'ts clearly not the problem since it didn't work. So following the second solution which is to remove the DVCPROHDVideoOut QuickTime component I simply just can't find it unless I am looking in the wrong folder. c:\Program Files (x86)\Quicktime\ and when I get there I got this:

      adobe_effects.png

      And after clicking on QTComponents is empty...so no clue where it could be to delete it.

       

      by the way, I am getting the next message after closing it:

        adobe_error.png

      Does it tell you something about a possible particular solution from this message?

      Any help will be highly appreciate it. Blessings!