2 Replies Latest reply on May 28, 2017 5:48 AM by siskos3922166

    Internet or firewall settings may be incorrect


      Using Win 7, Norton Internet Security - Photoshop CS6;

      I've a new camera and need to uppdate Camera Raw - Update meny. 

      Got an error message "The update server is not responding.

      The server might be offline temporarily or the internet or firewall settings may be incorrect"


      Norton support has tried to help - uninstalled all Norton and McAffee files but no success.

      This is not a Norton problem. 


      Please, tell me exactly how to do.