1 Reply Latest reply on May 30, 2017 11:33 AM by Tariq Dar

    Can't open zip attachments in Adobe Acrobat Pro on Mac

    brianc44272166

      I keep getting the error "Adobe acrobat cannot open the file attachment because your pdf file attachment settings" for the zip file I have attached to a PDF sent to me, and when I click save to export it I get "You have selected a file that cannot be exported from Adobe Acrobat"

       

      In Preferences > Trust Manager I have "Allow opening of non-PDFs" checked but that hasn't helped.


      Any idea of how I can extract this zip file from my PDF on my mac?

       

      Running Adobe Acrobat Pro DC 2017

      Architecture: x86_64

      Build: 17.9.20044.222436

      AGM: 4.30.69

      CoolType: 5.14.5

      JP2K: 1.2.2.38123

       

       

       

       

       

       

      [You posted to the Adobe Acrobat Reader forum. The Reader is free and you state that you are actually using Acrobat Pro.
      Moved by Moderator to Editing & Exporting PDFs.]

       

       

       

       

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