6 Replies Latest reply on May 28, 2017 8:01 AM by Test Screen Name

    Color Management issues...at my wits' end

    Cyse Level 1

      Ok, So i recently bought a laptop and im trying to get it color calibrated right. It's at the point now where if i can't get it right in the next couple of days im going to have to return it because i don't want to risk being stuck with something i dont know how to work.


      I bought an i1 Display Pro to color calibrate a Dell xps 15 9560 and created a color profile for it and set it to default.

      Screenshot (4).png


      Next, i went to Advanced Settings and made sure Device Profile was in sRGB.


      Screenshot (5).png


      After this, i went into Photoshop and made sure stuff was in ProphotoRGB. It's what people on youtube said to use.

      Screenshot (6).png


      After this, when i try and export using "Save for web (Legacy)," i start to run into some color shifting.

      Screenshot (7).png


      The difference doesn't look too big in the above image, but it is a big difference. Skins look weird.

      And here's what it looks  like once exported and in windows photo viewer.


      Screenshot (8).png


      So thats what's going on.


      Can anyone help? PLEASE!

        • 1. Re: Color Management issues...at my wits' end
          Derek Cross Adobe Community Professional

          Maybe keep it simple and work with everything in sRGB and, if you're going to print, use some soft proofing. By the way the quality of YouTube tube information is variable, try Lynda.com online video tutorials - you can get a10-day free trial to see.

          • 2. Re: Color Management issues...at my wits' end
            D Fosse Adobe Community Professional & MVP

            First of all, set color management policies back to "preserve embedded profiles"!!! This is important! Whoever told you to set it to "off" has no clue what they're doing. That makes a complete mess of everything.


            ProPhoto should generally not leave Photoshop. It will only display correctly in a fully color managed environment. Even so, ProPhoto is a bit overrated and should not be used unless you're fully aware of the implications.


            As for the i1, it will take care of itself. There's nothing special you need to do.

            • 3. Re: Color Management issues...at my wits' end
              D Fosse Adobe Community Professional & MVP

              In general, don't do anything! This stuff works out of the box, at all default settings.


              The only thing you need to do, is to convert to sRGB for anything that will be viewed in unknown conditions (like web).


              Most color management problems people have, are caused by doing something, without knowing what it is they're doing. Don't.

              • 4. Re: Color Management issues...at my wits' end
                Cyse Level 1

                I changed policies back to "Preserve embeded policies" and im still getting the same color shift.

                • 5. Re: Color Management issues...at my wits' end
                  Theresa J Adobe Community Professional

                  WIth preserve embedded profiles on, the image will open in Photoshop with the profile embedded into it. If you are sending an image from LR to PS, the image will be in ProPhoto. The monitor calibration profile you created is for the monitor only, not the image. Calibrating the monitor ensures that the monitor is displaying the correct colors. When you export your image to be used online you should convert it to sRGB and embedd the profile. There could be a slight shift in color with the exported image because sRGB has fewer colors than ProPhoto, but it shouldn't be a huge shift in color.


                  Where and when do you see the color shift?

                  • 6. Re: Color Management issues...at my wits' end
                    Test Screen Name Most Valuable Participant

                    1. Did you abandon the use of ProPhotoRGB as you were advised?

                    2. You report colour shifts. But are you seeing any colour shifts IN OR BETWEEN colour managed software? Windows photo viewer, browsers, email etc. should not be interesting you at this point.