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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html
if that helps, leave a message. in case it does not help, i've passed your message on to adobe staff.
3 people found this helpful
The CC was purchased 6 days ago, I have generated the refund & canceled it too. It is documented in CS Case: 0222134665.
Thank you so much, your post and help were helpful!