4 Replies Latest reply on May 28, 2017 1:39 AM by MichelBParis

    Transferring Elements to new computer

    lindal23280229

      I will soon be buying a new computer, and I have an upgrade from Elements 10 to Elements 13 on my computer.  I would like to upgrade to Elements 15, but am wondering how I will transfer that to a new computer, when I haven't actually purchased the full product, but have only upgraded. Is there a way of then installing Elements 15 on my new computer, or should I wait till I get the new computer, and will I then have to purdchase the full product instead of an upgrade only? Appreciate any help in answering this, thanks, Linda

        • 1. Re: Transferring Elements to new computer
          John Waller Adobe Community Professional & MVP

          There are no issues with installing an upgrade on a new computer. Upgrades and full versions have the exact same software code. The only difference is the serial number.

           

          A valid full version serial number is OK as it stands. Enter it and, as soon as the serial number is accepted, your software is licensed.

           

          In  the case of an upgrade, you install the software as usual, enter the upgrade serial number (PSE15) then you will be prompted to enter the serial number from a previous qualifying version. Enter your PSE13 serial number and you are done.

           

          That said, shop around. You may well find the full version of PSE15 is cheaper than buying the upgrade version of PSE15.

           

          Amazon full version $70. Same price from Adobe.

          Amazon.com: Adobe Photoshop Elements 15: Software

          • 2. Re: Transferring Elements to new computer
            MichelBParis Adobe Community Professional & MVP

            In  the case of an upgrade, you install the software as usual, enter the upgrade serial number (PSE15) then you will be prompted to enter the serial number from a previous qualifying version. Enter your PSE13 serial number and you are done.

            John,

            I wonder if that works like this with Elements. I did such upgrades of Lightroom 4 and 5 and it works exactly as your say, I was asked for the license key for my previous version.

            In Elements (I upgrade every year), I am never asked the serial key of the previous version, which seems logical since it is already stored in my Adobe account.

             

            Linda,

            Reminder for those in your case, transferring your catalog and library to a new computer:

            Move Elements Organizer catalog | Elements 6 or later

            That said, shop around. You may well find the full version of PSE15 is cheaper than buying the upgrade version of PSE15.

            Very true.

            • 3. Re: Transferring Elements to new computer
              John Waller Adobe Community Professional & MVP

              MichelBParis  wrote

              John,

              I wonder if that works like this with Elements. I did such upgrades of Lightroom 4 and 5 and it works exactly as your say, I was asked for the license key for my previous version.

              In Elements (I upgrade every year), I am never asked the serial key of the previous version, which seems logical since it is already stored in my Adobe account

              Michel, do you upgrade with the previous version already installed? If so, the upgrade will find the previous version on your hard drive and not ask for the previous version serial number.

              The upgrade installer should ask for the previous version serial number if it cannot find an earlier version already installed E.g. new computer.

              • 4. Re: Transferring Elements to new computer
                MichelBParis Adobe Community Professional & MVP

                Thanks John, that's logical.