0 Replies Latest reply on Oct 10, 2008 3:37 AM by bibm

    Error message in Webhelp (Robohelp) TOC not appearing in first step

    bibm
      Our application has online webhelp.
      We are recommended to set the followings in "Advanced" tab in Internet Explorer:

      Disable Script Debugging Error (others)
      Display a notification about every script error

      And while clicking on the Help button from any dialogue box (in our application), the help topic comes up with Content button for viewing TOC.

      Clicking on the Content button the following error massages pop up.

      Error box 1:
      Run time error has coocured
      Do you wish to debug
      Line 1069
      Error: Can't move fcous to the control because it is invisible not enabled or of a type that does not accept the focus.
      with "Yes" and "No" buttons

      Error box 2:
      Line Charcter: 4
      Can't move fcous to the control because it is invisible not enabled or of a type that does not accept the focus.
      Code: 0

      After clicking “No” button, the normal help TOC appears.
      We need to avoid the error message.

      Note: The IE Advance setting is: “Display notification about every scrit error” see screenshots.

      The technical writer has compiled the webhelp from Robohelp.