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Glitch in my system?

New Here ,
May 28, 2017 May 28, 2017

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I've been using A.S, for a good while now (Maybe about 6-8 months) But recently I've been having this issue where, I'll create a document, and I'll start working on it, and immediately it will tell me something like (Document has been deleted, returning to author page) Which is frustrating in itself but then I go to create the same document and suddenly the original will pop back up in my project selection area as soon as I enter the name for the document, it's not a horrible problem but it is irritating and wastes my time. Is anyone else having this issue? And is there any way to stop it from happening?

adobe glitch test.pngadobe glitch test 2.png

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Aug 29, 2017 Aug 29, 2017

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Hi thesyncsta12,

Sorry for your issue! I understand it's frustrating.

  • Have you tried using a different browser?
  • Have you tried deleting cookies and cache for Story?
  • Have you tried logging in via Incognito mode (Chrome) or Private browsing (Firefox)?

Thanks,

Rameez

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