4 Replies Latest reply on Jun 15, 2017 11:48 AM by Szalam

    After Effects Crash on OSX 10.12.5

    boz2008

      Hi,

       

      Updated OSX and every time I start After Effects i crashes on a OSX 10.12.5 on Mac Pro Early 2009.

      Tried to reinstall, tried to remove all preferences under /User Home/Preferences/Adobe/After Effects and emptied trash bin,

      did a restart, reinstalled and so on.

      No Success:

       

      Updated the NVIDIA Cuda and Graphic card drivers, reversed them to OSX Nvidia graphic card.

       

      No Success:

       

      Does anyone have more smart suggestion for me to try out?

       

      Regards Boz

       

       

      Logg:

       

      Process:               After Effects [772]

      Path:                  /Applications/Adobe After Effects CC 2017/Adobe After Effects CC 2017.app/Contents/MacOS/After Effects

      Identifier:            com.adobe.AfterEffects

      Version:               14.2 (14.2)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           After Effects [772]

      User ID:               502

       

       

      Date/Time:             2017-05-28 16:27:50.811 +0200

      OS Version:            Mac OS X 10.12.5 (16F73)

      Report Version:        12

      Anonymous UUID:        C9C67438-DD6E-50B1-E5B2-011447BAFFE2

       

       

       

       

      Time Awake Since Boot: 530 seconds

       

       

      System Integrity Protection: enabled

       

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:        EXC_CRASH (SIGABRT)

      Exception Codes:       0x0000000000000000, 0x0000000000000000

      Exception Note:        EXC_CORPSE_NOTIFY

       

       

      Application Specific Information:

      abort() called

      terminating with uncaught exception of type dvacore::filesupport::dir_exception: dva_exception::what() error.

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   libsystem_kernel.dylib         0x00007fffc8f44d42 __pthread_kill + 10

      1   libsystem_pthread.dylib       0x00007fffc9032457 pthread_kill + 90

      2   libsystem_c.dylib             0x00007fffc8eaa420 abort + 129

      3   libc++abi.dylib               0x00007fffc7a0484a abort_message + 266

      4   libc++abi.dylib               0x00007fffc7a29c37 default_terminate_handler() + 243

      5   libobjc.A.dylib               0x00007fffc8537353 _objc_terminate() + 124

      6   libc++abi.dylib               0x00007fffc7a26d69 std::__terminate(void (*)()) + 8

      7   libc++abi.dylib               0x00007fffc7a26de3 std::terminate() + 51

      8   com.adobe.AfterEffects         0x00000001098b0eab main + 2267

      9   com.adobe.AfterEffects         0x00000001098b05c4 start + 52

       

      Model: MacPro5,1, BootROM MP51.007F.B03, 8 processors, Quad-Core Intel Xeon, 2,26 GHz, 16 GB, SMC 1.39f5

      Graphics: NVIDIA Quadro 4000, NVIDIA Quadro 4000, PCIe, 2048 MB

      Memory Module: DIMM 1, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x31384A53463235363732415A2D3147314431

      Memory Module: DIMM 2, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x31384A53463235363732415A2D3147314431

      Memory Module: DIMM 3, 2 GB, DDR3 ECC, 1066 MHz, 0x0198, 0x393930353431332D3030322E4130324C4620

      Memory Module: DIMM 4, 2 GB, DDR3 ECC, 1066 MHz, 0x0198, 0x393930353431332D3030322E4130324C4620

      Memory Module: DIMM 5, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x31384A53463235363732415A2D3147314431

      Memory Module: DIMM 6, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x31384A53463235363732415A2D3147314431

      Memory Module: DIMM 7, 2 GB, DDR3 ECC, 1066 MHz, 0x0198, 0x393930353431332D3030322E4130324C4620

      Memory Module: DIMM 8, 2 GB, DDR3 ECC, 1066 MHz, 0x0198, 0x393930353431332D3030322E4130324C4620

      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.24)

      Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports

      Network Service: Ethernet 1, Ethernet, en0

      Network Service: Wi-Fi, AirPort, en2

      PCI Card: NVIDIA Quadro 4000, Display Controller, Slot-1

      PCI Card: NVIDIA Quadro 4000, NVDA,Parent, Slot-1

      PCI Card: pci1b4b,9182, AHCI Controller, Slot-2

      Serial ATA Device: HL-DT-ST DVD-RW GH41N

      Serial ATA Device: Samsung SSD 850 PRO 256GB, 256,06 GB

      Serial ATA Device: WDC WD20EARS-00MVWB0, 2 TB

      Serial ATA Device: ST2000DL003-9VT166, 2 TB

      Serial ATA Device: Hitachi HDS721010KLA330, 1 TB

      Serial ATA Device: ST2000DL003-9VT166, 2 TB

      USB Device: USB Bus

      USB Device: USB Bus

      USB Device: USB Bus

      USB Device: BRCM2046 Hub

      USB Device: Bluetooth USB Host Controller

      USB Device: USB Bus

      USB Device: USB Bus

      USB Device: USB-PS/2 Optical Mouse

      USB Device: USB Bus

      USB Device: USB 2.0 Bus

      USB Device: ImageMate 14 in 1 Reader/Writer

      USB Device: USB 2.0 Bus

      USB Device: Keyboard Hub

      USB Device: Apple Keyboard

      FireWire Device: built-in_hub, Up to 800 Mb/sec

      Thunderbolt Bus: